Keywords

Technical communication, technical communicators, usability study, online, website, tutorial, advising, university, college, graduate, students, advisors, academic, usability testing

Abstract

Advisors are always examining best practices when serving students with technology. Online instruction has become a popular choice for students in higher education, and educators and other student personnel are looking to further accommodate their students by including academic services as part of a virtual environment. This study examines the usefulness of an online advising module geared at graduate students. I conducted a usability study of an online advising module created for graduate students in the College of Education and Human Performance (CEDHP) at the University of Central Florida. The online advising module was presented to current graduate students in the CEDHP. They were asked to make observations and provide feedback about their interactions with the online advising module. The final part of the usability test included giving students a survey to rate their overall satisfaction with the module. Results of the study showed that graduate students did benefit from viewing the online advising module. Participants reported an overall strong satisfaction rate with the module.

Notes

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Graduation Date

2014

Semester

Spring

Advisor

Flammia, Madelyn

Degree

Master of Arts (M.A.)

College

College of Arts and Humanities

Department

English

Degree Program

English; Technical Communications Track

Format

application/pdf

Identifier

CFE0005212

URL

http://purl.fcla.edu/fcla/etd/CFE0005212

Language

English

Release Date

May 2014

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

Subjects

Arts and Humanities -- Dissertations, Academic; Dissertations, Academic -- Arts and Humanities

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