Technical communication, technical communicators, usability study, online, website, tutorial, advising, university, college, graduate, students, advisors, academic, usability testing
Advisors are always examining best practices when serving students with technology. Online instruction has become a popular choice for students in higher education, and educators and other student personnel are looking to further accommodate their students by including academic services as part of a virtual environment. This study examines the usefulness of an online advising module geared at graduate students. I conducted a usability study of an online advising module created for graduate students in the College of Education and Human Performance (CEDHP) at the University of Central Florida. The online advising module was presented to current graduate students in the CEDHP. They were asked to make observations and provide feedback about their interactions with the online advising module. The final part of the usability test included giving students a survey to rate their overall satisfaction with the module. Results of the study showed that graduate students did benefit from viewing the online advising module. Participants reported an overall strong satisfaction rate with the module.
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Master of Arts (M.A.)
College of Arts and Humanities
English; Technical Communications Track
Length of Campus-only Access
Masters Thesis (Open Access)
Arts and Humanities -- Dissertations, Academic; Dissertations, Academic -- Arts and Humanities
Mitchell, Leah, "Creating and Examining an Online Advising Module for Graduate Students: A Usability Study" (2014). Electronic Theses and Dissertations. 4488.