Keywords

Problem solving process

Abstract

The ten step problem solving is created to capture and resolve all issues that arise with designing, developing, manufacturing and delivering a new vehicle produce. These steps will provide a common process, which effectively defines and resolves concerns and prevents their recurrence. Step 1: Prepare for the process Step 2: Establish Team Step 3: Describe the Problem Step 4: Develop short term containment action Step 5: Define and verify root cause and escape point Step 6: Choose and verify permanent corrective actions Step 7: Implement and validate permanent corrective actions Step 8: Prevent recurrence Step 9: Recognize team and individual contributions Step 10: Benchmarking The ten step problem solving process is an enhancement to 6-sigma process that is currently used by many manufacturers. Consumer Driven 6-Sigma is a tool that significantly improves customer satisfaction and shareholder value by reducing variability in every aspect of the business. It builds on existing processes, provides additional tools, and offers a disciplined approach to focus on meeting customer expectations. 6-Sigma helps on finding out where the variability is in a process, and then provides the tools to reduce variability and make the process better.

Notes

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Graduation Date

2006

Semester

Spring

Advisor

Gonzalez, Fernando

Degree

Master of Science in Computer Engineering (M.S.Cp.E.)

College

College of Engineering and Computer Science

Department

Electrical and Computer Engineering

Degree Program

Computer Engineering

Format

application/pdf

Identifier

CFE0000966

URL

http://purl.fcla.edu/fcla/etd/CFE0000966

Language

English

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

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