Title

Implementing Total Quality Management At The United-States Department-Of-Defense

Title - Alternative

Comput. Ind. Eng.

Abstract

This paper examines Total Quality Management (TQM) as defined by Dr. W. Edwards Deming including Deming's fourteen points and explains how the United States' Department of Defense (DOD) defines TQM and why TQM is necessary. It also covers how the DOD is planning on implementing TQM and the policy that has been established as guidance in the implementation process.

Publication Title

Computers & Industrial Engineering

Volume

21

Issue/Number

1-4

Publication Date

1-1-1991

Document Type

Article

Language

English

First Page

153

Last Page

157

WOS Identifier

WOS:A1991GX31300028

ISSN

0360-8352

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