Implementing Total Quality Management At The United-States Department-Of-Defense
Title - Alternative
Comput. Ind. Eng.
This paper examines Total Quality Management (TQM) as defined by Dr. W. Edwards Deming including Deming's fourteen points and explains how the United States' Department of Defense (DOD) defines TQM and why TQM is necessary. It also covers how the DOD is planning on implementing TQM and the policy that has been established as guidance in the implementation process.
Computers & Industrial Engineering
McCarthy, K M. and Eishennawy, A K., "Implementing Total Quality Management At The United-States Department-Of-Defense" (1991). Faculty Bibliography. 1409.