Title
Client satisfaction with community-based services in a pilot cost share-service coordination program
Abbreviated Journal Title
J. Appl. Gerontol.
Keywords
PATIENT SATISFACTION; CARE; PERCEPTIONS; Gerontology
Abstract
The purpose of this research was to measure client satisfaction with community-based services (CBS) in a pilot service coordination-shared cost program. Data were collected with telephone surveys from 307 clients. instruments with demonstrated reliability and validity were used to measure satisfaction with each of the following CBS: homemaker, home-delivered meals, personal care, transportation, and handyman and/or chore services. Results indicated that on average, clients were satisfied with each of the CBS they received. Gender income, and level of satisfaction with other CBS were shown to have some influence on satisfaction levels.
Journal Title
Journal of Applied Gerontology
Volume
19
Issue/Number
2
Publication Date
1-1-2000
Document Type
Article
Language
English
First Page
221
Last Page
238
WOS Identifier
ISSN
0733-4648
Recommended Citation
"Client satisfaction with community-based services in a pilot cost share-service coordination program" (2000). Faculty Bibliography 2000s. 2434.
https://stars.library.ucf.edu/facultybib2000/2434
Comments
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