The impact of cross-training on team effectiveness
Abbreviated Journal Title
J. Appl. Psychol.
MENTAL MODELS; PERFORMANCE; Psychology, Applied; Management
The authors examined the role of cross-training in developing shared team-interaction mental models, coordination, and performance in a 2-experiment study using computer simulation methodology (for Experiment 1, N = 45 teams; for Experiment 2, N = 49 teams). Similar findings emerged across the 2 experiments. First, cross-training enhanced the development of shared team-interaction models. Second, coordination mediated the relationship between shared mental models and team performance. However, there was some inconsistency in the findings concerning the depth of cross-training necessary for improving shared mental models. Results are discussed in terms of the impact of different levels of cross-training on team effectiveness.
Journal of Applied Psychology
"The impact of cross-training on team effectiveness" (2002). Faculty Bibliography 2000s. 3347.