The impacts of job characteristics on IS employee satisfaction: A comparison between permanent and temporary employees
Abbreviated Journal Title
J. Comput. Inf. Syst.
IS personnel; IS contracting; management of IS; job satisfaction; INFORMATION-SYSTEMS PERSONNEL; FULL-TIME; PSYCHOLOGICAL CONTRACT; PUBLIC-SECTOR; WORK; ATTITUDES; TURNOVER; INVOLVEMENT; NETWORKS; MANAGERS; Computer Science, Information Systems
The use of temporary employees in the information systems field continues at a high rate. In order to maintain a quality work environment, an organization must effectively manage both the temporary and permanent work force. A model of satisfaction is constructed based on previous literature and focus groups in three organization that proposes links to satisfaction from the job characteristics of dependence, autonomy, task interdependence, and management support. A survey of employees in public sector and non-profit organizations revealed that both permanent and temporary employees related management support to satisfaction, temporary employees related task interdependence to satisfaction, and permanent employees related job involvement to satisfaction. Follow-up interviews revealed satisfaction of the permanent employees to be negatively impacted by perceived workload imbalances.
Journal of Computer Information Systems
"The impacts of job characteristics on IS employee satisfaction: A comparison between permanent and temporary employees" (2008). Faculty Bibliography 2000s. 343.