Title

Testing measurement equivalence in a patient satisfaction instrument

Authors

Authors

B. A. Mark;T. T. H. Wan

Comments

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Abbreviated Journal Title

West. J. Nurs. Res.

Keywords

patient satisfaction; research methods; structural equation modeling; MEDICAL-CARE; HEALTH-CARE; QUALITY; ASSESSMENTS; RATINGS; Nursing

Abstract

The purpose of this methodological study was to examine five sources of measurement equivalence (configural invariance, metric invariance, scalar invariance, invariant uniquenesses, and invariant factor variances) in perceptions of patient satisfaction for two groups of patients, whose satisfaction was measured at different times, for men compared with women, and for minority populations compared with Whites. The sample consisted of a total sample of 1,897 patients of whom 1,070 were females, and 1,228 were White. Using confirmatory factor analysis and structural equation modeling, we found that the 10-item Likert-type scale performed well across time but required additional attention if it is to be used to compare satisfaction between genders and racial groups.

Journal Title

Western Journal of Nursing Research

Volume

27

Issue/Number

6

Publication Date

1-1-2005

Document Type

Article

Language

English

First Page

772

Last Page

787

WOS Identifier

WOS:000231854300010

ISSN

0193-9459

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