Performance-based contracting for human services: Does it work?
Abbreviated Journal Title
Adm. Soc. Work
contracting; performance-based; outcome; outputs; quality; Public Administration; Social Work
Performance-based contracting is receiving increased attention today as a method of improving the efficiency, quality and effectiveness of human service delivery. This article looks at the performance-based contracting activities of selected state human service agencies, the approaches being used and the results being achieved. The article concludes that performance-based contracting for human services does appear to be accomplishing its objective: changing the behavior of contractors to focus more on performance.
Administration in Social Work
"Performance-based contracting for human services: Does it work?" (2005). Faculty Bibliography 2000s. 5463.