Bringing human resources to the table: Utilization of an HR balanced scorecard at Mayo Clinic
Abbreviated Journal Title
Health Care Manage. Rev.
Balanced Scorecards; human resources performance; organizational; outcomes; organizational strategy; strategic human resources; MORTALITY; Health Policy & Services
Rather than viewing HR as a critical driver of organizational strategy and outcomes, most health care organizations see HR as a drain on the organization's bottom line. Only by aligning HR with the organizational strategy will HR leaders truly get a seat at the leadership table. HR professionals can overcome impediments and gain a seat at the table by learning the language of business and the ways in which organizational leaders use data to drive their decisions. This article shows how Mayo Clinic uses the popular Balanced Scorecard approach to align its measures of HR performance to the organization's strategic plan.
Health Care Management Review
"Bringing human resources to the table: Utilization of an HR balanced scorecard at Mayo Clinic" (2006). Faculty Bibliography 2000s. 6141.