Title

The utility of event-based knowledge elicitation

Authors

Authors

J. E. Fowlkes; E. Salas; D. P. Baker; J. A. Cannon-Bowers;R. J. Stout

Comments

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Abbreviated Journal Title

Hum. Factors

Keywords

PERFORMANCE; EXPERTS; Behavioral Sciences; Engineering, Industrial; Ergonomics; Psychology, ; Applied; Psychology

Abstract

The purpose of this investigation was to describe and evaluate an event-based knowledge elicitation technique. With this approach experts are provided with deliberate and controlled job situations, allowing investigation of specific task aspects and the comparison of expert responses. For this effort a videotape was developed showing an instructor pilot and student conducting a training mission. Various job situations were depicted in the video to gather information pertinent to understanding team situational awareness. The videotape was shown to 10 instructors and 10 student aviators in the community, and responses to the videotape were collected using a questionnaire at predetermined stop points. Consistent with expectations, the results showed that more experienced respondents (i.e., instructors) identified a richer database of cues and were more likely than students to identify strategies for responding to the situations depicted, providing some empirical evidence for the validity of the event-based technique. This method may serve as a useful knowledge elicitation technique, especially in the later stages of a job analysis when focused information is sought.

Journal Title

Human Factors

Volume

42

Issue/Number

1

Publication Date

1-1-2000

Document Type

Article

Language

English

First Page

24

Last Page

35

WOS Identifier

WOS:000087933600003

ISSN

0018-7208

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