Food safety inspections results: A comparison of ethnic-operated restaurants to non-ethnic-operated restaurants
Abbreviated Journal Title
Int. J. Hosp. Manag.
Food safety; Sanitation; Restaurant inspections; Ethnic restaurants; Non-ethnic restaurants; Food safety violations; CONSUMER PERCEPTIONS; PERFORMANCE; KNOWLEDGE; Hospitality, Leisure, Sport & Tourism
This study examined the proposition that cultural differences between ethnic-operated restaurants in high tourism areas of the United States (US) compared to non-ethnic operated restaurants explains the differences in food safety and sanitation inspection scores in five US cities considered popular tourism destinations. It was hypothesized that ethnic-operated restaurants, composed of people from different cultural norms than that of the indigenous US population, would result in significantly higher rates of critical regulatory violations than non-ethnic-operated restaurants. Food safety inspection data was obtained from five cities in the west, mid-west, east and two from the south for the years 2009 and 2010. Results confirmed the hypotheses that ethnic-operated restaurants have significantly higher rates of inspection and critical violations. Implications for regulators, trainers, ethnic restaurants and organizations seeking to manage diversity are discussed. Published by Elsevier Ltd.
International Journal of Hospitality Management
"Food safety inspections results: A comparison of ethnic-operated restaurants to non-ethnic-operated restaurants" (2015). Faculty Bibliography 2010s. 6566.