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Abstract

The purpose of this paper is to provide a perspective of workplace literacy technology in one area of health occupations education: nursing assistants. The health care industry is the fastest growing industry in the United States. The current shortage of health care workers is building to crisis proportions and poses a serious threat to the ability of health care facilities to provide critical services to citizens. Some hospitals have been forced to close because of staff shortages. Factors exacerbating this situation include changing demographics and scarce resources- Technology, responsible for the obsolescence of many low-skill jobs, offers a means of upgrading workers’ basic skills in order to obtain or to retain employment or improve employment status.

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