Burnout in the Hospitality Industry: The Case of a Restaurant Manager

Joseph Lederer
Mathilda van Niekerk, University of Central Florida
Fevzi Okumus, University of Central Florida


The Food and Drug Administration (FDA) calorie menu labeling regulation will take effect nationwide on December 1, 2016 (Taylor, 2015). As a strategy to reduce the prevalence of obesity in the U.S., the FDA was required by the Patient Protection and Affordable Care act (PPACA) to propose and establish guidelines to implement a national menu-labeling law. On December 1, 2014 the FDA announced the final menu labeling rule effecting all restaurants and similar retail food establishments that are part of a chain with 20 or more locations sharing the same name and offering the same menu (Department of Health and Human Services, November 2014; Department of Health and Human Services, March 2015). With this in mind, this case study looks at the impact of the FDA calorie menu-labeling regulation on restaurant menu development.