Keywords

Assertiveness, Psychology, Communication in personnel management

Abstract

Two groups of females participated in a practice interview designed to measure the effectiveness of assertive communication taught during a two week program for Displaced Homemakers. The Experimental Group, selected according to CETA criteria, were interviewed after receiving training. The Control Group were women similar in all relevant respects with the exception of having worked for pay outside the home within the past three years. The structured interview was designed to incorporate the same areas for evaluation as would potential employers in a real selection process. Instructions to provide motivation, or demand characteristics, for both groups were contained in a letter given to all participants. A Posttest Only Control Group research design was utilized. Content of interview was not measured. Rather, the 17 basic questions asked by the researcher were used as the instrument to measure verbal rate of communicating job-relevant and/or transferable volunteer experience. Six (6) tapes were randomly selected and scored for inter-rater reliability. Nonverbal communication behaviors which were rated by both the Interviewer and an Independent Observer were: Eye Contact, Posture and Appearance. Findings indicate that both verbal and nonverbal behavior were significantly (p<.001 and p.<.05) greater for the Experimental Group, i.e., Displaced Homemakers, who received training.

Notes

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Graduation Date

1978

Advisor

Burroughs, Wayne A., 1943-

Degree

Master of Science (M.S.)

College

College of Social Sciences

Degree Program

Psychology

Format

PDF

Pages

vi, 59 pages

Language

English

Rights

Public Domain

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

Identifier

DP0013113

Subjects

Assertiveness (Psychology), Communication in personnel management

Contributor (Linked data)

Burroughs, Wayne A., 1943-

Collection (Linked data)

Retrospective Theses and Dissertations

Included in

Psychology Commons

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