Submissions from 2017

Strategic Event Planning for the Florida Music Festival (FMF), USA, Leigh Andrzejewski, Mathilda van Niekerk, and Fevzi Okumus

Perceptions of Hospitality Faculty and Students on Massive Open Online Courses (MOOCs), Katerina Annaraud and Dipendra Singh


The Wife's Lament, Christian Beck


Poking the bear: Promoting textbook affordability in the face of a restrictive institutional environment, Penny Beile, Aimee deNoyelles, Rich Gause, Sarah A. Norris, and John Raible

The Importance of Strategic Communication During Change Management at Palm College of Hospitality and Event Management, Caroline Day, Mathilda van Niekerk, and Fevzi Okumus


Diving into the University Knowledge Community: Navigating the Expanded Role of the Metadata Librarian, Sai Deng


Handout for the ALCTS TSMAL Interest Group Meeting, Sai Deng


Overcoming the Challenges of Implementing Standardized Metadata Practices in a Digital Repository, Sai Deng


Improving the CALA's Social Media Experience: The First CALA Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, and Chenwei Zhao


Chinese American Librarians Association: Embracing Diversity and Outreaching to the Global Community, Sai Deng and Ying Zhang


Disrupting the Model: Fostering Cultural Change Through Academic Partnerships, Aimee deNoyelles, John Raible, Penny Beile, and Sarah Norris


Digital Project Lifecycle Curating Across the Curriculum, Lee Dotson

Communication and hands-on problem resolution: A case study in event management, Michelle R. Holm and Deborah Breiter

Effects of third-party certification on patrons’ service quality evaluation in the luxury-restaurant industry, Jinhyun Jun, Juhee Kang, and Sunghyup Sean Hyun

Burnout in the Hospitality Industry: The Case of a Restaurant Manager, Joseph Lederer, Mathilda van Niekerk, and Fevzi Okumus

The role of hospitality service quality in third places for the elderly: An exploratory study, Ji-Eun Lee and Denver Severt

An integration of cognitive appraisal theory and script theory in the luxury cruise sector: The bridging role of recollection and storytelling, Aikaterini Manthiou, Juhee Kang, and Sunghyup Sean Hyun


A Repulsive Monument to Stone Mountain and Black Resistance., Barry J. Mauer


Pulse - A Consultation, Barry J. Mauer


The New Age of Eliminationism in America: A Conversation with David Neiwert and Barry Mauer in Orlando, Florida, April 19, 2017, Barry J. Mauer


Copyright Considerations Curating across the Curriculum, Sarah A. Norris


Copyright Considerations for OERs, Sarah A. Norris


Where to publish & Author Rights at a glance, Sarah A. Norris


Making the UCF Libraries Part of Your Course, Sarah A. Norris, Barbara G. Tierney, and Christina Wray


Two Barcodes, Many Headaches, Jeanne Piascik, Kristine Shrauger, Lindsey Ritzert, Tina Buck, and Ying Zhang

Submissions from 2016

Do the physical facilities in restaurants match seniors’ preferences?, Barbara A. Almanza, Jing Ma, Richard Ghiselli, Ji-Eun Lee, Carl Behnke, and Sandra Sydnor

Corporate governance, ownership structure, and credit ratings of hospitality firms, Mehmet Altin, Murat Kizildag, and Ozgur Ozdemir

Measuring Generation Y Consumers’ Perceptions of Green Practices at Starbucks: An IPA analysis, Roberta Atzori, Valeriya Shapoval, and Kevin Stephen Murphy

The effects of brand attachment on behavioral loyalty in the luxury restaurant sector, Nedra Bahri-Ammari, Mathilda van Niekerk, Haykel Ben-Khelil, and Jinene Chtioui

The Mediating effect of Virtual Interactivity in Travel Related Online Social Network Websites, Albert Barreda, Fevzi Okumus, Khaldoon Nusair, and Anil Bilgihan


Getting to know SCUA, or, Getting to know UCF Libraries' Special Collections and University Archives, David Benjamin

Factors influencing hotel managers’ perceptions regarding the use of mobile apps to gain a competitive advantage, Serkan Bertan, Murat Bayram, Ahmet B. Ozturk, and Nisan Benzergil


STARS Presentation for Rosen College Faculty, Kerri Bottorff


STARS, Faculty Profiles, and Author Rights, Kerri Bottorff, Lee Dotson, and Sarah Norris

The Applications of Environmental Technologies in Hotels, Eric S. W. Chan, Wilco Chan, and Fevzi Okumus

Connecting Tourism Development with Small Island Destinations and with the Well-being of the Island Residents, Robertico Croes


A southern Chinese city through the eyes of a British missionary: Preliminary analysis of the text of a historical travelogue, Sai Deng


Metadata services in the context of digital humanities, Sai Deng


Preparing for linked data in digital repositories, Sai Deng


A history and analysis of CALA's social media, Sai Deng and Xiao Hu


Social media for librarians and users, a global perspective, Sai Deng, Ying Zhang, and Jing Xu


Crafting the Data Management Plan, Lee Dotson


STARS presentation for Undergraduate Research Council, Lee Dotson


The Sky’s the Limit: Scholarly Communication, Digital Initiatives, Institutional Repositories, and Subject Librarians, Lee Dotson, Richard Harrison, Sarah A. Norris, and Barbara Tierney


Developing a Campus-Wide Research Lifecycle: Perspectives from the University of Central Florida Libraries, Lee Dotson and Sarah A. Norris

Collaborative Destination Marketing at the Local Level: Benefits Bundling and the Changing Role of the Local Tourism Association, Brian Garrod and Alan Fyall

Which restaurant should I choose?: Herd behavior in restaurant industry, Jooyeon Ha, Kwangsoo Park, and Jeongyeol Park

E-commerce performance in hospitality and tourism, Nan Hua

An Empirical Framework to Predict Idiosyncratic Risk in a Time of Crisis: Evidence From the Restaurant Industry, Nan Hua, Michael Dalbor, Seoki Lee, and Priyanko Guchait


Conversation in Place and About Place: Response to Chimakonam, “Conversational Philosophy as a New School of Thought in African Philosophy: A Conversation with Bruce Janz on the Concept of “Philosophical Space”, Bruce Janz


Free Space in the Academy, Bruce Janz

Understanding Customers’ Healthful Food Selection at Restaurants: Roles of Attitude, Gender, and Past Experience, Jinhyun Jun, Susan W. Arendt, and Juhee Kang

An Investigation of Brand Experience on Brand Attachment, Knowledge, and Trust in the Lodging Industry, Juhee Kang, Aikaterini Manthiou, Norzuwana Sumarjan, and Liang Tang

Food waste and financial performance: Should Olive Garden drop unlimited breadsticks and salad from its menu?, Murat Kizildag, Bendegul Okumus, and Joe Hutchinson

Leveraging Nation Branding Opportunities Through Sport Mega-Events, Brendon Knott, Alan Fyall, and Ian Jones


Staging Dunhuang Mogao Caves: Treasures from along the Silk Road, Lanlan Kuang

Assessment of organizational climate in the restaurant industry, Ji-Eun Lee

Relationship marketing investment, relationship quality, and behavioral intention: In the context of the relationship between destination marketing organizations and meeting/convention planners, Jumyong Lee, Ji-Eun Lee, and Deborah Breiter

The impact of online reviews on attitude changes: The differential effects of review attributes and consumer knowledge, Seung Hyun Lee and Heejung Ro

A Multi-stakeholder Market Orientated Approach to Destination Marketing, Natheniel D. Line and Youcheng Wang

Role of Risk, Self-Efficacy and Innovativeness on Behavioral Intentions for Mobile Payment Systems in the Restaurant Industry, Abdullah M. Makki, Ahmet B. Ozturk, and Dipendra Singh

Consumers’ pro-environmental behavior and its determinants in the lodging segment, Li Miao and Wei Wei


Making the UCF Libraries Part of Your Course, Carrie Moran, Sarah A. Norris, and Barbara G. Tierney


Author Rights: Undergraduate Workshop, Sarah A. Norris


Copyright Presentation for the UCF College of Nursing Faculty, Sarah A. Norris


Scholarly Communication: An Overview, Sarah A. Norris


Where to Publish: Undergraduate Workshop, Sarah A. Norris


A Tale of Two Campuses: Open Educational Resources in Florida and California Academic Institutions, Sarah A. Norris, John Raible, Alejandra Nann, and Julia Hess

Career Paths of Hotel General Managers in Turkey, Fevzi Okumus, Kurtulus Karamustafa, Mehmet Sariisik, Sevki Ulema, and Oguz Turkay

Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver Severt

Conflict And Commitment In The Restaurant Industry: Perceptions From The Generation Y Viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver E. Severt

Customer acceptance of cashless payment systems in the hospitality industry, Ahmet B. Ozturk

What Keeps the Mobile Hotel Booking Users Loyal? Investigating the Roles of Self-Efficacy, Compatibility, Perceived Ease of Use, and Perceived Convenience, Ahmet B. Ozturk, Anil Bilgihan, Khaldoon Nusair, and Fevzi Okumus

The Jihadists’ Holy War on the Hospitality and Tourism Industries, Abraham Pizam


Latour’s AIME, Indigenous Critique, and Ontological Turns in a Mexican Psychiatric Hospital: Approaching Registers of Visibility in Three Conceptual Turns, Beatriz M. Reyes-Foster

A two-way causal chain between tourism development and quality of life in a small island destination: An empirical analysis, Jorge Ridderstaat, Robertico Croes, and Peter Nijkamp

Developing mobile services: A look at first-time and repeat visitors in a small island destination, Manuel Rivera, Robertico Croes, and YunYing Zhong


Summary: We Mean Business: A BI Session for Business Case Analysis Students, Meg K. Scharf

Performance measures for strategic revenue management: RevPAR vs. GOPPAR, Zvi Schwartz, Mehmet Altin, and Manisha Singal

Hotel daily occupancy forecasting with competitive sets: a recursive algorithm, Zvi Schwartz, Muzaffer Uysal, Timothy Webb, and Mehmet Altin

Credit Availability and Capital Structures: Does Size Matter? An Analysis of the U.S. Lodging Industry, Dipendra Singh

Consumer-based brand equity of a destination: Perceptions of sports tourists and non-sports tourists, Asli D. A. Tasci, Jeeyeon (Jeannie) Hahm, and Deborah Breiter

Developing a Scale of Hospitableness: A Tale of Two Worlds, Asli D.A. Tasci and Kelly J. Semrad


Grow Your Own Academic Library Scholarly Communication Program, Barbara Tierney, Lee Dotson, Ven Basco, John Venecek, and Sarah A. Norris

Guest Interactions and the Formation of Memorable Experiences: An Ethnography, Edwin N. Torres

Asynchronous Video Interviews in the Hospitality Industry: Considerations for Virtual Employee Selection, Edwin N. Torres and Cynthia Mejia

Towards a Model of Electronic Word-of-Mouth and Its Impact on the Hotel Industry, Edwin N. Torres and Dipendra Singh

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry, Edwin N. Torres, Mathilda van Niekerk, and Marissa Orlowski

Improving Consumer Commitment Through the Integration of Self-service Echnologies: A Transcendent Consumer Experience Perspective, Wei Wei, Edwin N. Torres, and Nan Hua

Market accessibility and hotel prices in the Caribbean: The moderating effect of quality-signaling factors, Yang Yang, Noah J. Mueller, and Robertico Croes

Submissions from 2015

Who are the bulls and bears in global lodging markets?, Albert Barreda and M. Kizildag

Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews, Katerina Berezina, Anil Bilgihan, Cihan Cobanoglu, and Fevzi Okumus

Consumer Perception of Knowledge-Sharing in Travel-Related Online Social Networks, Anil Bilgihan, Albert A. Barreda, Fevzi Okumus, and Khaldoon Nusair

Generating Brand Awareness in Online Social Networks, Anil Bilgihan, Khaldoon Nusair, Albert Barreda, and Fevzi Okumus

Applying flow theory to booking experiences: An integrated model in an online service context, Anil Bilgihan, Khaldoon Nusair, Fevzi Okumus, and Cihan Cobanoglu

College students' decision-making for study abroad - Anecdotes from a U.S. hospitality and tourism internship program in China, Liping A. Cai, Wei Wei, Ying Lu, and Jonathon J. Day

Barriers to Environmental Technology Adoption in Hotels, Eric S. W. Chan, Fevzi Okumus, and Wilco Chan

Digital Marketing Technologies and New Markets: From Embryonic Markets to Digital Marketing, Antonia Correia, Metin Kozak, Alan Fyall, and Juergen Gnoth

Tourism and Human Development, Robertico Croes and Manuel A. Rivera


Applying RDA to CONTENTdm & Islandora, Sai Deng