Submissions from 2017


Poking the bear: Promoting textbook affordability in the face of a restrictive institutional environment, Penny Beile, Aimee deNoyelles, Rich Gause, Sarah A. Norris, and John Raible


Digital Project Lifecycle Curating Across the Curriculum, Lee Dotson


Copyright Considerations Curating across the Curriculum, Sarah A. Norris


Copyright Considerations for OERs, Sarah A. Norris

Submissions from 2016

Collaborative Destination Marketing at the Local Level: Benefits Bundling and the Changing Role of the Local Tourism Association, Brian Barrod and Alan Fyall


Getting to know SCUA, or, Getting to know UCF Libraries' Special Collections and University Archives, David Benjamin


STARS Presentation for Rosen College Faculty, Kerri Bottorff


STARS, Faculty Profiles, and Author Rights, Kerri Bottorff, Lee Dotson, and Sarah Norris

Connecting Tourism Development with Small Island Destinations and with the Well-being of the Island Residents, Robertico Croes


A southern Chinese city through the eyes of a British missionary: Preliminary analysis of the text of a historical travelogue, Sai Deng


Metadata services in the context of digital humanities, Sai Deng


Preparing for linked data in digital repositories, Sai Deng


A history and analysis of CALA's social media, Sai Deng and Xiao Hu


Social media for librarians and users, a global perspective, Sai Deng, Ying Zhang, and Jing Xu


Crafting the Data Management Plan, Lee Dotson


STARS presentation for Undergraduate Research Council, Lee Dotson


The Sky’s the Limit: Scholarly Communication, Digital Initiatives, Institutional Repositories, and Subject Librarians, Lee Dotson, Richard Harrison, Sarah A. Norris, and Barbara Tierney


Developing a Campus-Wide Research Lifecycle: Perspectives from the University of Central Florida Libraries, Lee Dotson and Sarah A. Norris

An Empirical Framework to Predict Idiosyncratic Risk in a Time of Crisis: Evidence From the Restaurant Industry, Nan Hua, Michael Dalbor, Seoki Lee, and Priyanko Guchait

Understanding Customers’ Healthful Food Selection at Restaurants: Roles of Attitude, Gender, and Past Experience, Jinhyun Jun, Susan W. Arendt, and Juhee Kang

An Investigation of Brand Experience on Brand Attachment, Knowledge, and Trust in the Lodging Industry, Juhee Kang, Aikaterini Manthiou, Norzuwana Sumarjan, and Liang Tang

Leveraging Nation Branding Opportunities Through Sport Mega-Events, Brendon Knott, Alan Fyall, and Ian Jones


Staging Dunhuang Mogao Caves: Treasures from along the Silk Road, Lanlan Kuang


Making the UCF Libraries Part of Your Course, Carrie Moran, Sarah A. Norris, and Barbara G. Tierney


Author Rights: Undergraduate Workshop, Sarah A. Norris


Copyright Presentation for the UCF College of Nursing Faculty, Sarah A. Norris


Scholarly Communication: An Overview, Sarah A. Norris


Where to Publish: Undergraduate Workshop, Sarah A. Norris


A Tale of Two Campuses: Open Educational Resources in Florida and California Academic Institutions, Sarah A. Norris, John Raible, Alejandra Nann, and Julia Hess

Conflict And Commitment In The Restaurant Industry: Perceptions From The Generation Y Viewpoint, Marissa Orlowski, Kevin S. Murphy, and Denver E. Severt

The Jihadists’ Holy War on the Hospitality and Tourism Industries, Abraham Pizam

A two-way causal chain between tourism development and quality of life in a small island destination: An empirical analysis, Jorge Ridderstaat, Robertico Croes, and Peter Nijkamp

The Tourism Development- Quality of Life Nexus in a small island destination, Jorge Ridderstaat, Robertico Croes, and Peter Nijkamp


Summary: We Mean Business: A BI Session for Business Case Analysis Students, Meg K. Scharf


Playing for First Place: An Analysis of Online Reviews and their Impact on Local Market Rankings, Dipendra Singh, Edwin N. Torres, and April Robertson-Ring

Developing a Scale of Hospitableness: A Tale of Two Worlds, Asli D.A. Tasci and Kelly J. Semrad


Grow Your Own Academic Library Scholarly Communication Program, Barbara Tierney, Lee Dotson, Ven Basco, John Venecek, and Sarah A. Norris

Guest Interactions and the Formation of Memorable Experiences: An Ethnography, Edwin N. Torres

Asynchronous Video Interviews in the Hospitality Industry: Considerations for Virtual Employee Selection, Edwin N. Torres and Cynthia Mejia


Let's 'Meetup' at the Theme Park, Edwin N. Torres and Marissa Orlowski

Towards a Model of Electronic Word-of-Mouth and Its Impact on the Hotel Industry, Edwin N. Torres and Dipendra Singh

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry, Edwin N. Torres, Mathilda van Niekerk, and Marissa Orlowski

Improving Consumer Commitment Through the Integration of Self-service Echnologies: A Transcendent Consumer Experience Perspective, Wei Wei, Edwin N. Torres, and Nan Hua

Market accessibility and hotel prices in the Caribbean: The moderating effect of quality-signaling factors, Yang Yang, Noah J. Mueller, and Robertico Croes

Submissions from 2015

Who are the bulls and bears in global lodging markets?, Albert Barreda and M. Kizildag

Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews, Katerina Berezina, Anil Bilgihan, Cihan Cobanoglu, and Fevzi Okumus

Generating Brand Awareness in Online Social Networks, Anil Bilgihan, Khaldoon Nusair, Albert Barreda, and Fevzi Okumus

College students’ decision-making for study abroad – Anecdotes from a U.S. hospitality and tourism internship program in China, Liping A. Cai, W. Wei, Ying (Tracy) Lu, and Jonathon J. Day

Digital Marketing Technologies and New Markets: From Embryonic Markets to Digital Marketing, Antonia Correia, Metin Kozak, Alan Fyall, and Juergen Gnoth

Tourism and Human Development, Robertico Croes and Manuel A. Rivera

Tourism potential to benefit the poor: a social accounting matrix model applied to Ecuador, Robertico Croes and Manuel A. Rivera


Women at a Music Festival: Biological Sex Defining Motivation and Behavioral Intentions, Robertico R. Croes and Seung Hyan Lee

Moderating the Impact of e-Commerce Expenses on Financial Performance in US Upper Upscale Hotels: The Role of Property Size, Agnes L. DeFranco, Cristian Morosan, and Nan Hua


Applying RDA to CONTENTdm & Islandora, Sai Deng


Redefining scholarly services in a research lifecycle, Sai Deng and Lee Dotson


Applying RDA to digital resources metadata, Sai Deng and Peter Spyers-Duran


Data Management Plans, Lee Dotson


Meet STARS (and Learn How to Become Part of the Growing Constellation!), Lee Dotson


Data Management Planning & Support: The Libraries Perspective, Lee Dotson and Joel Lavoie


STARS presentation for Faculty Senate, Lee Dotson and Sarah Norris


Are Travel Purchases More Satisfactory Than Nontravel Experiential Purchases and Material Purchases? An Exploratory Study, Galia Fuchs, Po-Ju Chen, and Abraham Pizam

A Confucian Analysis of Chinese Tourists' Motivations, Xiaoxiao Fu, Liping A. Cai, and Xinran Lehto

A Portrait of John Fletcher: From Bangor to Bournemouth … via the South Pacific, Alan Fyall

Examining the Effects of Vacation Ownership Product Attributes on Customer Satisfaction: An Investigation of Product Purchase and Use, Amy Gregory, H.G. Parsa, Khaldoon Nusair, David J. Kwun, and Sanjay Putrevu

The Relationship Between Sense of Community and Satisfaction on Future Intentions to Attend an Association's Annual Meeting, Jeeyeon (Jeannie) Hahm, Deborah Breiter, Kimberly Severt, Youcheng Wang, and Jill Fjelstul

Food Safety Inspections Results: A Comparison of Ethnic-Operated Restaurants to Non-Ethnic-Operated Restaurants, Kimberly J. Harris, Kevin Stephen Murphy, Robin B. DiPietro, and Gretchen L. Rivera


The New Trends and Innovations in Selected Five-Star Hotels in Bangkok, Thailand, Nan Hua and Adarsh Batra

Environmental Rankings and Financial Performance: An Analysis of Firms in the U.S. Food and Beverage Supply Chain, Leonard A. Jackson and Dipendra Singh

Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions, Yeajin Jang, Heejung Ro, and Tae-Hee Kim

Understanding Customers’ Healthy Food Choices at Casual Dining Restaurants: Using the Value-Attitude-Behavior Model, Juhee Kang, Jinhyun Jun, and Suan Wohlsdorf-Arendt

Recollection of the Sea Cruise: The Role of Cruise Photos and Other Passengers on the Ship, Juhee Kang, Aikaterini Manthiou, Insin Kim, and Sunghyup Sean Hyun

Restaurant Brand Pages on Facebook: Do Active Member Participation and Monetary Sales Promotions Matter?, Juhee Kang, Liang Tang, and Ann Marie Fiore

Gender Dynamics from an Arab Perspective: Intercultural Service Encounters, Marryam Khan, Heejung Ro, Amy Gregory, and Tadayuki Hara

The Nation Branding Opportunities Provided by a Sport Mega-event: South Africa and the 2010 FIFA World Cup, Brendon Knott, Alan Fyall, and Ian Jones

Generation Y: Market Opportunity or Marketing Challenge – Strategies to Engage Generation Y in the UK Attractions’ Sector, Anna Leask, Alan Fyall, and Paul Barron

Exploring the Role Of Human Judgment in Making Discount Decisions in the Lodging Industry, Seung Hyan Lee, Robertico R. Croes, and Manuel Antonio Rivera

Moderating Impacts of Transaction Utility on Relationships Among Price, Quality, and Value, Seung Hyan Lee and Ji-Eun Lee

Market-Oriented Destination Marketing: An Operationalization, Nathaniel D. Line and Youcheng Wang

Present and Future Website Marketing Activities in the US Hotels: Change Propensity Analysis, Xu Li, Youcheng Wang, and Yixiu Yu

How Is Leadership Related to Employee Self-concept?, Zhenpeng Lou, Youcheng Wang, Einar Marnburg, and Torvald Øgaard

Investigating the Effects of Memorable Experiences: an Extended Model of Script Theory, Aikaterini Manthiou, Juhee Kang, Lanlung Chiang, and Liang Tang

The Incorporation of Consumer Experience into the Branding Process: An Investigation of Name-Brand Hotels, Aikaterini Manthiou, Juhee Kang, and Norzuwana Surmajan


To Embargo or Not to Embargo?: The Impact of Updating Embargo Options for Undergraduate Theses, Sarah A. Norris

Typology of Gay Consumers’ Interaction Styles on Complaining Propensity, Eric D. Olson and Heejung Ro

The Effects of Demographics and Past Experience on RFID Technology Acceptance in the Hospitality Industry, Ahmet Ozturk and Murat Hancer

You Got a Free Upgrade? What About Me? The Consequences of Unearned Preferential Treatment, Jeong-Yeol Park and SooCheong (Shawn) Jang

What They Expect and Why We Should Care: Students’ Perspectives on Hospitality Faculty Industry Experience, Kelly Virginia Phelan and Cynthia Mejia

Customer saboteurs or “badvocates”, Abraham Pizam

Hotel Loyalty Programs: The Halo Effect, Abraham Pizam

Is Empathy Essential for High-Quality Customer Service?, Abraham Pizam

Is the Foodservice Industry Composed of Only Low-Paid and Unskilled Jobs?, Abraham Pizam

Lifestyle Hotels: Consistency and Uniformity vs. Individuality and Personalization, Abraham Pizam

Luxurious Physical Environment and High-Quality of Service: Do they Always Go Hand in Hand?, Abraham Pizam

Salaries and Wages in the U.S. Lodging Industry; Are They as Low as the General Perception?, Abraham Pizam

Transgressions and Misconducts in Hospitality Research, Abraham Pizam

Customer Satisfaction and Its Measurement in Hospitality Enterprises: A Revisit and Update, Abraham Pizam, Valeriya Shapoval, and Tayloer Ellis


The Role of Business Agreements in Defining Textbook Affordability and Digital Materials: A Document Analysis, John Raible and Aimee deNoyelles

Pricing Strategies for Resort Fees: Consumer Preferences Favor Simplicity, Toni Repetti, Susan Roe, and Amy Gregory

The link between money supply and tourism demand cycles: A case study of two Caribbean destinations, Jorge Ridderstaat and Robertico Croes

Tourism development and happiness: A residents’ perspective, Manuel A. Rivera, Robertico R. Croes, and Seung Hyan Lee