Title

Charting Production Systems for Golf and Club Operations

Keywords

production systems, action research, organisational development

Abstract

This paper presents a process used to develop visual representations of production systems that were developed through an informal qualitative study at eight large golf clubs in North America. It argues that the actual mapping of specific production systems is underreported in the hospitality literature. The qualitative methodology and findings of the study are discussed. The paper concludes with relevant implications for educators, trainers and hospitality management practitioners.

Publication Date

1-14-2009

Original Citation

Tesone, D.V., Jackson, L.A., Fjelstul, J. (2009). Charting production systems for golf and club operations. Journal of Retail and Leisure Property. 8(1), 67-76.

Number of Pages

67-76

Document Type

Paper

Language

English

Source Title

Journal of Retail and Leisure Property

Volume

8

Issue

1

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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http://dx.doi.org/10.1057/rlp.2008.28

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