Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA

Creator

Robert C. Ford
Bo Edvardsson
Duncan Dickson Ph.D., University of Central FloridaFollow
Bo Enquist

DOI Link

http://dx.doi.org/10.1016/j.orgdyn.2012.08.003

Publication Date

9-6-2012

Original Citation

Ford, R. C., Edvardsson, B., Dickson, D. R., & Enquist, B. (2012). The service innovation duality challenge: Lessons from Disney and Ikea. Organizational Dynamics. 41 (4) p281-290.

Number of Pages

281-290

Document Type

Paper

Language

English

Source Title

Organizational Dynamics

Volume

41

Issue

4

Copyright Status

Unknown

Copyright Date

2012

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

STARS Citation

Ford, Robert C.; Edvardsson, Bo; Dickson, Duncan Ph.D.; and Enquist, Bo, "Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA" (2012). Faculty Scholarship and Creative Works. 401.
https://stars.library.ucf.edu/ucfscholar/401