Title

Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA

Publication Date

9-6-2012

Original Citation

Ford, R. C., Edvardsson, B., Dickson, D. R., & Enquist, B. (2012). The service innovation duality challenge: Lessons from Disney and Ikea. Organizational Dynamics. 41 (4) p281-290.

Number of Pages

281-290

Document Type

Paper

Language

English

Source Title

Organizational Dynamics

Volume

41

Issue

4

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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http://dx.doi.org/10.1016/j.orgdyn.2012.08.003

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