Nationality vs. Industry Cultures: Which has a Greater Effect on Managerial Behavior?

Keywords

Cross-culture, nationality cultures, hotel industry culture, hotel managers, managerial behavior, Hofstede, Hong Kong, Japan, Korea

Abstract

A study was undertaken among 192 hotel managers in Hong Kong, Japan and Korea for the purpose of determining (1) whether national cultures, as defined by Hofstede, have a greater effect on the managerial behavior of hotel managers, than the culture of the hotel industry, and (2) whether personal work-values have a determining effect on managerial behavior. The results demonstrated more differences than similarities between the managerial practices of hotel managers from Hong Kong, Japan and Korea, indicating therefore that nationality cultures have a stronger effect on managerial behavior than the culture of the hotel industry. The findings also show that to a large extent there was a positive relationship between work-values and managerial behavior. Therefore it was possible to conclude that as hypothesized by Hofstede and others, values affect attitudes which in turn affect behavior.

Publication Date

1-1-1997

Original Citation

Abraham Pizam, Ray Pine, Connie Mok, Jae Young Shin, “Nationality vs. Industry Cultures: Which has a Greater Effect on Managerial Behavior?” International Journal of Hospitality Management, Vol. 16, No. 2 (1997), pp. 127-145.

Number of Pages

127-145

Document Type

Paper

Language

English

Source Title

International Journal of Hospitality Management

Volume

16

Issue

2

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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