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Submissions from 2014

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Deadly Delusions, Issue 1: Eliminationist Rhetoric in Mainstream Political Discourse, Barry J. Mauer

Academic Referent Group Influences on Hospitality Students’ Intentions to Enroll in an Online Course, Cynthia Mejia and Kelly Virginia Phelan

Examining the Role of the Facilities Manager: A Seat at the Table for the Keeper of the Capital Investment, Cynthia Mejia and Kelly Virginia Phelan

Hospitality Instructors’ Preference for Blended Teaching: A Bridge to Full Online Course Delivery?, Cynthia Mejia and Kelly Virginia Phelan

Framework for Success: Overcoming Contemporary Challenges of Western Expatriate Managers in the Chinese Hospitality Industry, Cynthia Mejia, Kelly Virginia Phelan, and James Brian Aday

Evaluating Students’ Experience and Satisfaction at a Hospitality and Tourism College Career Fair, Ady Milman

Employment Characteristics and Retention Predictors Among Hourly Employees in Large US Theme Parks and Attractions, Ady Milman and Duncan Dickson Ph.D.

There is No 'I' in Recovery: Managements' Perspective of Service Recovery, Kevin Stephen Murphy, Anil Bilgihan, Marketa Kubickova, and Matt Boseo

Cultural Dimensions in a Restaurant Setting, Kevin Stephen Murphy and Marryam Khan

An Exploratory Study of Home Brewers’ Motivational Factors, Eric D. Olson, Kevin Stephen Murphy, and Heejung Ro

Hotel and IT Decision-maker Characteristics and Information Technology Adoption Relationship in the Hotel Industry, Ahmet Ozturk and Murat Hancer

Job Characteristics, Job Satisfaction, and Organizational Commitment for Hotel Workers in Turkey, Ahmet Ozturk, Murat Hancer, and Jin Young Im

Volume or Value: A Policy Decision for Turkey׳s Tourism Industry, Ahmet Ozturk and Mathilda van Niekerk

An Extended Gravity Model: Applying Destination Competitiveness, Jeong-Yeol Park

Are Tourist Destinations Healthy?, Abraham Pizam

Guest Engagement or Service Efficiency, Abraham Pizam

Hotel Fees: A Minor Temporary Irritant or a New Trend?, Abraham Pizam

Hotels for Female Business Travelers?, Abraham Pizam

Peer-to-Peer Travel: Blessing or Blight, Abraham Pizam

Senior Living Facilities: the New Frontier of Hospitality Management, Abraham Pizam

The Need for Cross-Cultural Competence Training, Abraham Pizam

The Tourism Development–Quality of Life Nexus in a Small Island Destination, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Customer Dissatisfaction Responses to Restaurant Service Failures: Insights Into Noncomplainers From a Relational Perspective, Heejung Ro

An Inward Look Using Backward Economic Linkages in a Developing Country: The Case of Puntarenas, Costa Rica, Kelly J. Semrad and Jorge Bartels Villanueva

Credit Fluctuations and Lodging Firms: An Investigation of the Differing Capital Structures in the U.S. Lodging Industry, Dipendra Singh, Carola Raab, Karl Mayer, and Ashok Singh

Employee Satisfaction and Long-Run Shareholder Returns, Chun-Hung (Hugo) Tang and Ji-Eun Lee

Food Safety Inspections and Storefront Grade Posting: The case of NYC and LA, Steven Tarca and Kevin Stephen Murphy

Rise and Fall of Community-Based Tourism: Facilitators, Inhibitors and Outcomes, Asli D.A. Tasci, Robertico R. Croes, and Jorge Bartels Villanueva

Judging the Book by the Cover: Consumer Preferences of Hospitality Industry Uniforms for Destination Brands, Asli D.A. Tasci, Basak Denizci Guillet, and William C. Gartner

Deconstructing Service Quality and Customer Satisfaction: Challenges and Directions for Future Research, Edwin Torres

Advocating Community Participation and Integrated Tourism Development Planning in Local Destinations: The Case of South Africa, Mathilda van Niekerk

Strategic Implications of Government Policies on the Future Group and Brand Development of State-owned Hotels in China, Qu Xiao, Hanqin Qiu Zhang, Ray Pine, and Nan Hua

Circumstantial Impact of Contact on Social Distance, Semih S. Yilmaz and Asli D.A. Tasci

Heritage and Tourism Conflict Within World Heritage Sites in China: A Longitudinal Study, Chaozhi Zhang, Alan Fyall, and Yanfen Zheng

Submissions from 2013

Corporate social responsibility: The effect of green practices in a service recovery, Heidi Albus and Heejung Ro

Effects of psychological ownership on students’ commitment and satisfaction, Vahagn S. Astatryan, Lisa Slevitch, Robert Larzelere, Cristian Morosan, and David J. Kwun

Developing a Brand Structure Pyramid Model for Travel Related Online Social Networks, Albert Barreda, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus

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The Research Lifecycle at UCF: A library-led institutional collaboration to develop a mental model of research support, Penny Beile and Rich Gause

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The Research Lifecycle: A library-led institutional collaboration to develop a mental model of research support and services, Penny Beile, Therese Triumph, and Lee Dotson

Online Experiences: Flow Theory, Measuring Online Customer Experience in e-Commerce and Managerial Implications for the Lodging Industry, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and Milos Bujisic

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Hospitality Management: A Guide to Key Reference Works, Tim Bottorff

Co-production versus Co-creation: A process based Continuum in the Hotel Service Context, Prakash K. Chathoth, Gerardo R. Ungson, Levent Altinay, Robert Harrington, Fevzi Okumus, and Eric S.W. Chan

Mediating Perceived Travel Constraints: The Role of Destination Image, Po-Ju Chen, Nan Hua, and Youcheng Wang

The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels, Cihan Cobanoglu, Baker Ayoun, Daniel Connolly, and Khaldoon Nusair

Authenticity in Tourism in Small Island Destinations: the Residents’ Perspective, Robertico Croes, Seung Hyun Lee, and Eric D. Olson

Evaluando la competitividad del Turismo y sus efectos sobre gestión de los destinos: ¿Hacen una diferencia en el caso de Costa Rica?, Robertico R. Croes

Tourism Specialization and Economic Output in Small Islands, Robertico R. Croes

From Potential to Ability to Compete: Towards a Performance-based Tourism Competitiveness Index, Robertico R. Croes and Marketa Kubickova

The Relevance of Cultural Tourism as the Next Frontier for Small Island Destinations, Robertico R. Croes and Kelly J. Semrad

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Dataset metadata, Sai Deng

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Distinctiveness, challenges and opportunities: The Research Lifecycle at the University of Central Florida, Sai Deng

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Metadata services, Sai Deng

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Connecting the dots: Defining scholarly services in a research lifecycle model, Sai Deng and Andrew Todd

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Digital Librarianship: Building Digital Collections and Preserving Local History, Lee Dotson

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Publishing and Author’s Rights: And they said writing was the hard part!, Lee Dotson and Corinne Bishop

Public Health, Wellbeing and Tourism: Opportunities for the Branding of Tourism Destinations, Alan Fyall, Heather Hartwell, and Ann Hemingway

Examining the Impact of Negative Attributes On Consumer Preference and Willingness to Pay in the Vacation Ownership Industry: A Conjoint Analysis, Amy Gregory

Building Tourism and Wellbeing Policy: Engaging with the Public Health Agenda in the UK, Heather Hartwell, Ann Hemingway, Alan Fyall, Viachalsau Filimonau, Stacy Wall, and Neil Short

Financial performance and internationalization in the US restaurant industry: A simultaneous perspective and analysis, Conroy Hong Luan, Dipendra Singh, and Nan Hua

A Theoretical Framework of the Impact of Price Transparency on Pricing in the Lodging Industry, Nan Hua

Evidence of Franchising on Outperformance in the Restaurant Industry: A Long Term Analysis and Perspective, Nan Hua and Michael C. Dalbor

Benchmarking Firm Capabilities for Sustained Financial Performance in the U.S. Restaurant Industry, Nan Hua and Seoki Lee

An Empirical Framework of Financial Characteristics and Outperformance in Troubled Economic Times: Evidence from the Restaurant Industry, Nan Hua, Qu Xiao, and Elizabeth Yost

Enhancing Consumer–Brand Relationships on Restaurant Facebook Fan Pages: Maximizing Consumer Benefits and Increasing Active Participation, Juhee Kang, Liang Tang, and Ann Marie Fiore

Self-Congruity and Functional Congruity in Brand Loyalty, Juhee Kang, Liang Tang, and Ju Yup Lee

Attracting Local Guests to Resort Food and Beverage Operations: The Case of the Orlando Resort and Spa, Kevin Karson and Kevin Stephen Murphy

Hotel Employees' Perception of Green Practices, Sun-Hwa Kim and Youngsoo Choi

The Nation-Branding Legacy of the 2010 FIFA World Cup for South Africa, Brendon Knott, Alan Fyall, and Ian Jones

Campus Foodservice Attributes and their Effects on Customer Satisfaction, Image, and Word-of-mouth, David J. Kwun, Emily Ellyn, and Youngsoo Choi

A Blueprint/Model for Planning and Designing Staged-Authentic Heritage Attractions, Earney F. Lasten and Abraham Pizam

Generation Y: An Agenda for Future Visitor Attraction Research, Anna Leask, Alan Fyall, and Paul Barron

An Exploratory Study of Convention Destination Competitiveness from the Attendees’ Perspective: Importance-Performance Analysis and Repeated Measures of MANOVA, Jumyong (Stephen) Lee, Youngsoo Choi, and Deborah Breiter

Testing the Structure and Effects of Full Range Leadership Theory in the Context of China's Hotel Industry, Zhenpeng Luo, Youcheng Wang, and Einar Marnburg

Professional Associations and Members' Benefits: What's in It for Me?, Gergana Markova, Robert C. Ford, Duncan Dickson Ph.D., and Thomas M. Bohn

Communication, documentation, & HRM: The case of the non-compliant kitchen employee., Cynthia Mejia and Kelly Virginia Phelan

The Impact of Discounting Room Rates on In-House Restaurant Sales, Kevin Stephen Murphy, Kelly J. Semrad, and Elizabeth Yost

Using Local Cuisines when Promoting Small Caribbean Island Destinations, Fevzi Okumus, Gerald Kock, Michael Scantlebury, and Bendegul Okumus

Evolution of Research Journals in The Hospitality Field, Fevzi Okumus, Jingyan Liu, and Xinyuan Zhao

Revisit and Satiation Patterns: Are your restaurant customers satiated?, Jeong-Yeol Park and SooCheong (Shawn) Jang

Sunk Costs and Travel Cancellation: Focusing on Temporal Cost, Jeong-Yeol Park and SooCheong (Shawn) Jang

Why do Customers Switch? More Satiated or Less Satisfied, Jeong-Yeol Park and SooCheong (Shawn) Jang

The Industry Experience Gap: Hospitality Faculty Perceptions of the Importance of Faculty Industry Experience, Kelly Virginia Phelan, Cynthia Mejia, and Jean L. Hertzman

Divorce and Separation Rates among Hospitality Employees in the USA, Abraham Pizam

Fatal Injuries in Hospitality Establishments, Abraham Pizam

Hotel Online Privacy, Abraham Pizam

The Preferential Treatment of STEM Disciplines, Abraham Pizam

The Prevalence of Obesity among Foodservice Employees, Abraham Pizam

Forming a Long‐Term Industry‐University Partnership: The Case of Rosen College of Hospitality Management, Abraham Pizam, Fevzi Okumus, and Joe Hutchinson

Employee Performance Outcomes and Burnout Following the Presentation-of-Self in Customer-Service Contexts, Catherine Prentice, Po-Ju Chen, and Brian King

Restaurant Customers’ Perceptions of Noise and Their Satisfaction and Loyalty Behaviors, Carola Raab, Dina Marie V. Zemke, Jean L. Hertzman, and Dipendra Singh

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The Devil Made Her Do it: Understanding Suicide, Demonic Discourse, and the Social Construction of 'Health' in Yucatan, Mexico, Beatriz M. Reyes-Foster

Tourism and Long-run Economic Growth in Aruba, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Tourism Development, Quality of Life and Exogenous Shocks: A Systematic Framework., Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Impacts of Seasonal Patterns of Climate on Recurrent Fluctuations in Tourism Demand: Evidence from Aruba, Jorge Ridderstaat, Marck Oduber, Robertico R. Croes, Peter Nijkamp, and Pim Martens

Complaint, Patience, and Neglect: Responses to a Dissatisfying Service Experience, Heejung Ro

The Use of Student Subjects in Hospitality Research: Insights from Subjective Knowledge, Heejung Ro and Marketa Kubickova

The Effects of Social Justice and Stigma-Consciousness on Gay Customers' Service Recovery Evaluation, Heejung Ro and Eric D. Olson

Community Basted Tourism: Finding the equilibrium in the COMCEC context, Asli D.A. Tasci, Kelly J. Semrad, and Semih S. Yilmaz

From Customer Satisfaction to Customer Delight: Creating a New Standard of Service for the Hotel Industry, Edwin Torres and Sheryl Kline

The Influences of Tourism Awareness on the Travel Patterns and Career Choices of High School Students in South Africa, Mathilda van Niekerk and Melville Saayman