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Submissions from 2015

Financial leverage phenomenon in hospitality industry sub-sector portfolios, Murat Kizildag

The Nation Branding Opportunities Provided by a Sport Mega-event: South Africa and the 2010 FIFA World Cup, Brendon Knott, Alan Fyall, and Ian Jones

The Nation Branding Opportunities Provided by a Sport Mega-event: South Africa and the 2010 FIFA World Cup, Brendon Knott, Alan Fyall, and Ian Jones

Competitive Intelligence Practices in Hotels, Mehmet Ali Koseoglu, Gary Ross, and Fevzi Okumus

Competitive Intelligence Practices in Hotels, Mehmet Ali Koseoglu, Gary Ross, and Fevzi Okumus

Generation Y: Market Opportunity or Marketing Challenge – Strategies to Engage Generation Y in the UK Attractions’ Sector, Anna Leask, Alan Fyall, and Paul Barron

Generation Y: Market Opportunity or Marketing Challenge – Strategies to Engage Generation Y in the UK Attractions’ Sector, Anna Leask, Alan Fyall, and Paul Barron

Exploring the Role Of Human Judgment in Making Discount Decisions in the Lodging Industry, Seung Hyan Lee, Robertico R. Croes, and Manuel Antonio Rivera

Exploring the Role Of Human Judgment in Making Discount Decisions in the Lodging Industry, Seung Hyan Lee, Robertico R. Croes, and Manuel Antonio Rivera

Moderating Impacts of Transaction Utility on Relationships Among Price, Quality, and Value, Seung Hyan Lee and Ji-Eun Lee

Moderating Impacts of Transaction Utility on Relationships Among Price, Quality, and Value, Seung Hyan Lee and Ji-Eun Lee

Market-Oriented Destination Marketing: An Operationalization, Nathaniel D. Line and Youcheng Wang

Market-Oriented Destination Marketing: An Operationalization, Nathaniel D. Line and Youcheng Wang

Present and Future Website Marketing Activities in the US Hotels: Change Propensity Analysis, Xu Li, Youcheng Wang, and Yixiu Yu

Present and Future Website Marketing Activities in the US Hotels: Change Propensity Analysis, Xu Li, Youcheng Wang, and Yixiu Yu

How Is Leadership Related to Employee Self-concept?, Zhenpeng Lou, Youcheng Wang, Einar Marnburg, and Torvald Øgaard

How Is Leadership Related to Employee Self-concept?, Zhenpeng Lou, Youcheng Wang, Einar Marnburg, and Torvald Øgaard

Investigating the Effects of Memorable Experiences: an Extended Model of Script Theory, Aikaterini Manthiou, Juhee Kang, Lanlung Chiang, and Liang Tang

Investigating the Effects of Memorable Experiences: an Extended Model of Script Theory, Aikaterini Manthiou, Juhee Kang, Lanlung Chiang, and Liang Tang

The Incorporation of Consumer Experience into the Branding Process: An Investigation of Name-Brand Hotels, Aikaterini Manthiou, Juhee Kang, and Norzuwana Surmajan

The Incorporation of Consumer Experience into the Branding Process: An Investigation of Name-Brand Hotels, Aikaterini Manthiou, Juhee Kang, and Norzuwana Surmajan

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To Embargo or Not to Embargo?: The Impact of Updating Embargo Options for Undergraduate Theses, Sarah A. Norris

Factors affecting the acceptance of smartphone diet applications, Bendegul Okumus, Anil Bilgihan, and Ahmet B. Ozturk

Factors affecting the acceptance of smartphone diet applications, Bendegul Okumus, Anil Bilgihan, and Ahmet B. Ozturk

Typology of Gay Consumers’ Interaction Styles on Complaining Propensity, Eric D. Olson and Heejung Ro

Typology of Gay Consumers’ Interaction Styles on Complaining Propensity, Eric D. Olson and Heejung Ro

The relationship between local residents’ perceptions of tourism and their happiness: a case of Kusadasi, Turkey, Ahmet B. Ozturk, Ozgur Ozer, and Ugur Caliskan

The relationship between local residents’ perceptions of tourism and their happiness: a case of Kusadasi, Turkey, Ahmet B. Ozturk, Ozgur Ozer, and Ugur Caliskan

The Effects of Demographics and Past Experience on RFID Technology Acceptance in the Hospitality Industry, Ahmet Ozturk and Murat Hancer

The Effects of Demographics and Past Experience on RFID Technology Acceptance in the Hospitality Industry, Ahmet Ozturk and Murat Hancer

You Got a Free Upgrade? What About Me? The Consequences of Unearned Preferential Treatment, Jeong-Yeol Park and SooCheong (Shawn) Jang

You Got a Free Upgrade? What About Me? The Consequences of Unearned Preferential Treatment, Jeong-Yeol Park and SooCheong (Shawn) Jang

What They Expect and Why We Should Care: Students’ Perspectives on Hospitality Faculty Industry Experience, Kelly Virginia Phelan and Cynthia Mejia

What They Expect and Why We Should Care: Students’ Perspectives on Hospitality Faculty Industry Experience, Kelly Virginia Phelan and Cynthia Mejia

Customer saboteurs or “badvocates”, Abraham Pizam

Customer saboteurs or “badvocates”, Abraham Pizam

Hotel Loyalty Programs: The Halo Effect, Abraham Pizam

Hotel Loyalty Programs: The Halo Effect, Abraham Pizam

Is Empathy Essential for High-Quality Customer Service?, Abraham Pizam

Is Empathy Essential for High-Quality Customer Service?, Abraham Pizam

Is the Foodservice Industry Composed of Only Low-Paid and Unskilled Jobs?, Abraham Pizam

Is the Foodservice Industry Composed of Only Low-Paid and Unskilled Jobs?, Abraham Pizam

Lifestyle Hotels: Consistency and Uniformity vs. Individuality and Personalization, Abraham Pizam

Lifestyle Hotels: Consistency and Uniformity vs. Individuality and Personalization, Abraham Pizam

Luxurious Physical Environment and High-Quality of Service: Do they Always Go Hand in Hand?, Abraham Pizam

Luxurious Physical Environment and High-Quality of Service: Do they Always Go Hand in Hand?, Abraham Pizam

Salaries and Wages in the U.S. Lodging Industry; Are They as Low as the General Perception?, Abraham Pizam

Salaries and Wages in the U.S. Lodging Industry; Are They as Low as the General Perception?, Abraham Pizam

Transgressions and Misconducts in Hospitality Research, Abraham Pizam

Transgressions and Misconducts in Hospitality Research, Abraham Pizam

Customer Satisfaction and Its Measurement in Hospitality Enterprises: A Revisit and Update, Abraham Pizam, Valeriya Shapoval, and Tayloer Ellis

Customer Satisfaction and Its Measurement in Hospitality Enterprises: A Revisit and Update, Abraham Pizam, Valeriya Shapoval, and Tayloer Ellis

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The Role of Business Agreements in Defining Textbook Affordability and Digital Materials: A Document Analysis, John Raible and Aimee deNoyelles

Pricing Strategies for Resort Fees: Consumer Preferences Favor Simplicity, Toni Repetti, Susan Roe, and Amy Gregory

Pricing Strategies for Resort Fees: Consumer Preferences Favor Simplicity, Toni Repetti, Susan Roe, and Amy Gregory

The link between money supply and tourism demand cycles: A case study of two Caribbean destinations, Jorge Ridderstaat and Robertico Croes

The link between money supply and tourism demand cycles: A case study of two Caribbean destinations, Jorge Ridderstaat and Robertico Croes

Tourism development and happiness: A residents’ perspective, Manuel A. Rivera, Robertico R. Croes, and Seung Hyan Lee

Tourism development and happiness: A residents’ perspective, Manuel A. Rivera, Robertico R. Croes, and Seung Hyan Lee

Advances in Hospitality Research: "From Rodney Dangerfield to Aretha Franklin", Manuel A. Rivera and Abraham Pizam

Advances in Hospitality Research: "From Rodney Dangerfield to Aretha Franklin", Manuel A. Rivera and Abraham Pizam

The five E's in festival experience in the context of Gen Y: Evidence form a small island destination, Manuel Rivera, Kelly Semrad, and Robertico Croes

The five E's in festival experience in the context of Gen Y: Evidence form a small island destination, Manuel Rivera, Kelly Semrad, and Robertico Croes

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The Internationalization benefits of a music festival: The case of the Curacao North Sea Jazz Festival, Manuel Rivera, Kelly Semrad, and Robertico Croes

Silent Voices: Nonbehavioral Reactions to Service Failures, Heejung Ro and Anna S. Mattila

Silent Voices: Nonbehavioral Reactions to Service Failures, Heejung Ro and Anna S. Mattila

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Evaluating RV campground attributes using IPA analysis, Kimberly Severt and Jill Fjelstul

Why is Fast Casual Winning?, Ekaterina Sorokina and Kevin Stephen Murphy

Why is Fast Casual Winning?, Ekaterina Sorokina and Kevin Stephen Murphy

A FUN-SCALE for Understanding the Hedonic Value of a Product: The Destination Context, Asli D.A. Tasci and Yong Jae Ko

A FUN-SCALE for Understanding the Hedonic Value of a Product: The Destination Context, Asli D.A. Tasci and Yong Jae Ko

Travel Needs Revisted, Asli D.A. Tasci and Yong Jae Ko

Travel Needs Revisted, Asli D.A. Tasci and Yong Jae Ko

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Destination Competitiveness: A Comparative Study of Hong Kong, Macau and Singapore, Louise Todd, Anna Leask, and Alan Fyall

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The Influence of Others on the Vacation Experience: An Ethnographic Study of Psychographics, Decision Making, and Group Dynamics Among Young Travelers, Edwin Torres

The Use of Consumer-Generated Feedback in the Hotel Industry: Current Practices and Their Effects on Quality, Edwin Torres, Howard Adler, Carl Behnke, Li Miao, and Xinran Lehto

The Use of Consumer-Generated Feedback in the Hotel Industry: Current Practices and Their Effects on Quality, Edwin Torres, Howard Adler, Carl Behnke, Li Miao, and Xinran Lehto

Consumer Reviews and the Creation of Booking Transaction Value: Lessons from the Hotel Industry, Edwin N. Torres, Dipendra Singh, and April Robertson-Ring

Consumer Reviews and the Creation of Booking Transaction Value: Lessons from the Hotel Industry, Edwin N. Torres, Dipendra Singh, and April Robertson-Ring

Destination Service Quality, Affective Image and Revisit Intention: The Moderating Role of Past Experience, Cevat Tosun, Bekir Bora Dedeoglu, and Alan Fyall

Destination Service Quality, Affective Image and Revisit Intention: The Moderating Role of Past Experience, Cevat Tosun, Bekir Bora Dedeoglu, and Alan Fyall

Impact of Rural Tourism Development on Subjective Well-Being Rural Chinese Woman, Yixiao Xiang, Dong Isbister, and Fevzi Okumus

Impact of Rural Tourism Development on Subjective Well-Being Rural Chinese Woman, Yixiao Xiang, Dong Isbister, and Fevzi Okumus

Does Size Matter? Corporate Social Responsibility and Firm Performance in the Restaurant Industry, Hyewon Youn, Nan Hua, and Seoki Lee

Does Size Matter? Corporate Social Responsibility and Firm Performance in the Restaurant Industry, Hyewon Youn, Nan Hua, and Seoki Lee

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Bridging the gap between library services in academic libraries worldwide: A visiting librarian model, Ying Zhang, Sai Deng, and Jing Xu

Submissions from 2014

Assessing and Analyzing Internal Control Practices in the Lodging Industry, Katerina Annaraud, Dipendra Singh, and Heather Lively

Assessing and Analyzing Internal Control Practices in the Lodging Industry, Katerina Annaraud, Dipendra Singh, and Heather Lively

Engaging the Multi-generational Workforce in Tourism and Hospitality, Paul Barron, Anna Leask, and Alan Fyall

Engaging the Multi-generational Workforce in Tourism and Hospitality, Paul Barron, Anna Leask, and Alan Fyall

Are Hospitality Industry IPO Stock Returns Predictable?, Richard Borghesi, Katerina Annaraud, and Dipendra Singh

Are Hospitality Industry IPO Stock Returns Predictable?, Richard Borghesi, Katerina Annaraud, and Dipendra Singh

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It Doesn't Take a Rocket Scientist: Navigating the Universe of Theses and Dissertations at the University of Central Florida, Kerri Bottorff and Lee Dotson

The Application of Revenue Management in Beverage Operations, Milos Bujisic, J. Hutchinson, and F. Bilgihan

The Application of Revenue Management in Beverage Operations, Milos Bujisic, J. Hutchinson, and F. Bilgihan

The Effect of Ambiance, Food, and Service Quality on Restaurant Customer Behavioural Intentions, Milos Bujisic, Joe Hutchinson, and H. G. Parsa

The Effect of Ambiance, Food, and Service Quality on Restaurant Customer Behavioural Intentions, Milos Bujisic, Joe Hutchinson, and H. G. Parsa

What Drives Employees’ Intentional to Implement Green Practices in Hotels? The Role of Knowledge, Awareness, Concern and Ecological Behaviour, Eric S.W. Chan, Alice H.Y. Hon, Wilco Chan, and Fevzi Okumus

What Drives Employees’ Intentional to Implement Green Practices in Hotels? The Role of Knowledge, Awareness, Concern and Ecological Behaviour, Eric S.W. Chan, Alice H.Y. Hon, Wilco Chan, and Fevzi Okumus

An Empirical Study of Environmental Practices and Employee Ecological Behavior in the Hotel Industry, Eric S.W. Chan, Alice H.Y. Hon, Fevzi Okumus, and Wilco Chan