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Submissions from 2014

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Occupational Self-Perceptions of Hotel Employees: An Exploratory Study, Arie Reichel, Galia Fuchs, Abraham Pizam, and Yaniv Poria

The Tourism Development–Quality of Life Nexus in a Small Island Destination, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

The Tourism Development–Quality of Life Nexus in a Small Island Destination, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Customer Dissatisfaction Responses to Restaurant Service Failures: Insights Into Noncomplainers From a Relational Perspective, Heejung Ro

Customer Dissatisfaction Responses to Restaurant Service Failures: Insights Into Noncomplainers From a Relational Perspective, Heejung Ro

An Inward Look Using Backward Economic Linkages in a Developing Country: The Case of Puntarenas, Costa Rica, Kelly J. Semrad and Jorge Bartels Villanueva

An Inward Look Using Backward Economic Linkages in a Developing Country: The Case of Puntarenas, Costa Rica, Kelly J. Semrad and Jorge Bartels Villanueva

Credit Fluctuations and Lodging Firms: An Investigation of the Differing Capital Structures in the U.S. Lodging Industry, Dipendra Singh, Carola Raab, Karl Mayer, and Ashok Singh

Credit Fluctuations and Lodging Firms: An Investigation of the Differing Capital Structures in the U.S. Lodging Industry, Dipendra Singh, Carola Raab, Karl Mayer, and Ashok Singh

Employee Satisfaction and Long-Run Shareholder Returns, Chun-Hung (Hugo) Tang and Ji-Eun Lee

Employee Satisfaction and Long-Run Shareholder Returns, Chun-Hung (Hugo) Tang and Ji-Eun Lee

Food Safety Inspections and Storefront Grade Posting: The case of NYC and LA, Steven Tarca and Kevin Stephen Murphy

Food Safety Inspections and Storefront Grade Posting: The case of NYC and LA, Steven Tarca and Kevin Stephen Murphy

Rise and Fall of Community-Based Tourism: Facilitators, Inhibitors and Outcomes, Asli D.A. Tasci, Robertico R. Croes, and Jorge Bartels Villanueva

Rise and Fall of Community-Based Tourism: Facilitators, Inhibitors and Outcomes, Asli D.A. Tasci, Robertico R. Croes, and Jorge Bartels Villanueva

Judging the Book by the Cover: Consumer Preferences of Hospitality Industry Uniforms for Destination Brands, Asli D.A. Tasci, Basak Denizci Guillet, and William C. Gartner

Judging the Book by the Cover: Consumer Preferences of Hospitality Industry Uniforms for Destination Brands, Asli D.A. Tasci, Basak Denizci Guillet, and William C. Gartner

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The Return on Investment for Undergraduate Degrees in Hospitality and Tourism Management, Asli D. Tasci, Abraham Pizam, Robertico Croes, and Po-Ju Chen

Deconstructing Service Quality and Customer Satisfaction: Challenges and Directions for Future Research, Edwin Torres

Deconstructing Service Quality and Customer Satisfaction: Challenges and Directions for Future Research, Edwin Torres

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Stars, Diamonds, and Other Shiny Things: The Use of Expert and Consumer Feedback in the Hotel Industry, Edwin Torres, Howard Adler, and Carl Behnke

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Are there gender differences in what drives customer delight?, Edwin Torres, Xiaoxiao Fu, and Xinran Lehto

Advocating Community Participation and Integrated Tourism Development Planning in Local Destinations: The Case of South Africa, Mathilda van Niekerk

Advocating Community Participation and Integrated Tourism Development Planning in Local Destinations: The Case of South Africa, Mathilda van Niekerk

Strategic Implications of Government Policies on the Future Group and Brand Development of State-owned Hotels in China, Qu Xiao, Hanqin Qiu Zhang, Ray Pine, and Nan Hua

Strategic Implications of Government Policies on the Future Group and Brand Development of State-owned Hotels in China, Qu Xiao, Hanqin Qiu Zhang, Ray Pine, and Nan Hua

Circumstantial Impact of Contact on Social Distance, Semih S. Yilmaz and Asli D.A. Tasci

Circumstantial Impact of Contact on Social Distance, Semih S. Yilmaz and Asli D.A. Tasci

Heritage and Tourism Conflict Within World Heritage Sites in China: A Longitudinal Study, Chaozhi Zhang, Alan Fyall, and Yanfen Zheng

Heritage and Tourism Conflict Within World Heritage Sites in China: A Longitudinal Study, Chaozhi Zhang, Alan Fyall, and Yanfen Zheng

Submissions from 2013

Corporate social responsibility: The effect of green practices in a service recovery, Heidi Albus and Heejung Ro

Corporate social responsibility: The effect of green practices in a service recovery, Heidi Albus and Heejung Ro

Effects of psychological ownership on students’ commitment and satisfaction, Vahagn S. Astatryan, Lisa Slevitch, Robert Larzelere, Cristian Morosan, and David J. Kwun

Effects of psychological ownership on students’ commitment and satisfaction, Vahagn S. Astatryan, Lisa Slevitch, Robert Larzelere, Cristian Morosan, and David J. Kwun

Developing a Brand Structure Pyramid Model for Travel Related Online Social Networks, Albert Barreda, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus

Developing a Brand Structure Pyramid Model for Travel Related Online Social Networks, Albert Barreda, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus

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The Research Lifecycle at UCF: A library-led institutional collaboration to develop a mental model of research support, Penny Beile and Rich Gause

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The Research Lifecycle: A library-led institutional collaboration to develop a mental model of research support and services, Penny Beile, Therese Triumph, and Lee Dotson

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A Quantitative Study Exploring the Difference between Gaming Genre Preferences, Anil Bilgihan, Cihan Cobanoglu, Khaldoon Nusair, Fevzi Okumus, and Milos Bujisic

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Research Note: Biometric Technology Applications and Trends in Hotels, Anil Bilgihan, Ersem Karadag, Cihan Cobanoglu, and Fevzi Okumus

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Online Hotel Booking Experience: Flow Theory, Measuring Online Customer Experience and Managerial Implications, Anil Bilgihan, Fevzi Okumus, and Khaldoon Nusair

Online Experiences: Flow Theory, Measuring Online Customer Experience in e-Commerce and Managerial Implications for the Lodging Industry, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and Milos Bujisic

Online Experiences: Flow Theory, Measuring Online Customer Experience in e-Commerce and Managerial Implications for the Lodging Industry, Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, and Milos Bujisic

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Hospitality Management: A Guide to Key Reference Works, Tim Bottorff

Co-production versus Co-creation: A process based Continuum in the Hotel Service Context, Prakash K. Chathoth, Gerardo R. Ungson, Levent Altinay, Robert Harrington, Fevzi Okumus, and Eric S.W. Chan

Co-production versus Co-creation: A process based Continuum in the Hotel Service Context, Prakash K. Chathoth, Gerardo R. Ungson, Levent Altinay, Robert Harrington, Fevzi Okumus, and Eric S.W. Chan

Mediating Perceived Travel Constraints: The Role of Destination Image, Po-Ju Chen, Nan Hua, and Youcheng Wang

Mediating Perceived Travel Constraints: The Role of Destination Image, Po-Ju Chen, Nan Hua, and Youcheng Wang

The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels, Cihan Cobanoglu, Baker Ayoun, Daniel Connolly, and Khaldoon Nusair

The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels, Cihan Cobanoglu, Baker Ayoun, Daniel Connolly, and Khaldoon Nusair

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Evaluation of tourism competitiveness and its effects on destination management: making a difference in Costa Rica?, Robertico Croes

Authenticity in Tourism in Small Island Destinations: the Residents’ Perspective, Robertico Croes, Seung Hyun Lee, and Eric D. Olson

Authenticity in Tourism in Small Island Destinations: the Residents’ Perspective, Robertico Croes, Seung Hyun Lee, and Eric D. Olson

Evaluando la competitividad del Turismo y sus efectos sobre gestión de los destinos: ¿Hacen una diferencia en el caso de Costa Rica?, Robertico R. Croes

Evaluando la competitividad del Turismo y sus efectos sobre gestión de los destinos: ¿Hacen una diferencia en el caso de Costa Rica?, Robertico R. Croes

Tourism Specialization and Economic Output in Small Islands, Robertico R. Croes

Tourism Specialization and Economic Output in Small Islands, Robertico R. Croes

From Potential to Ability to Compete: Towards a Performance-based Tourism Competitiveness Index, Robertico R. Croes and Marketa Kubickova

From Potential to Ability to Compete: Towards a Performance-based Tourism Competitiveness Index, Robertico R. Croes and Marketa Kubickova

The Relevance of Cultural Tourism as the Next Frontier for Small Island Destinations, Robertico R. Croes and Kelly J. Semrad

The Relevance of Cultural Tourism as the Next Frontier for Small Island Destinations, Robertico R. Croes and Kelly J. Semrad

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Dataset metadata, Sai Deng

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Distinctiveness, challenges and opportunities: The Research Lifecycle at the University of Central Florida, Sai Deng

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Metadata services, Sai Deng

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Connecting the dots: Defining scholarly services in a research lifecycle model, Sai Deng and Andrew Todd

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Digital Librarianship: Building Digital Collections and Preserving Local History, Lee Dotson

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Publishing and Author’s Rights: And they said writing was the hard part!, Lee Dotson and Corinne Bishop

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Exploring Pull Factor Influences at Campgrounds by RV Association Members, Jill Fjelstul

Public Health, Wellbeing and Tourism: Opportunities for the Branding of Tourism Destinations, Alan Fyall, Heather Hartwell, and Ann Hemingway

Public Health, Wellbeing and Tourism: Opportunities for the Branding of Tourism Destinations, Alan Fyall, Heather Hartwell, and Ann Hemingway

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Meeting the Challenge of Assurance of Learning: Perspectives from Four Business Schools, Jane Whitney Gibson, Regina A. Greenwood, Bahaudin G. Mujtaba, Shelley R. Robbins, Julie A. Teahen, and Dana V. Tesone

Examining the Impact of Negative Attributes On Consumer Preference and Willingness to Pay in the Vacation Ownership Industry: A Conjoint Analysis, Amy Gregory

Examining the Impact of Negative Attributes On Consumer Preference and Willingness to Pay in the Vacation Ownership Industry: A Conjoint Analysis, Amy Gregory

Building Tourism and Wellbeing Policy: Engaging with the Public Health Agenda in the UK, Heather Hartwell, Ann Hemingway, Alan Fyall, Viachalsau Filimonau, Stacy Wall, and Neil Short

Building Tourism and Wellbeing Policy: Engaging with the Public Health Agenda in the UK, Heather Hartwell, Ann Hemingway, Alan Fyall, Viachalsau Filimonau, Stacy Wall, and Neil Short

Financial performance and internationalization in the US restaurant industry: A simultaneous perspective and analysis, Conroy Hong Luan, Dipendra Singh, and Nan Hua

Financial performance and internationalization in the US restaurant industry: A simultaneous perspective and analysis, Conroy Hong Luan, Dipendra Singh, and Nan Hua

A Theoretical Framework of the Impact of Price Transparency on Pricing in the Lodging Industry, Nan Hua

A Theoretical Framework of the Impact of Price Transparency on Pricing in the Lodging Industry, Nan Hua

Evidence of Franchising on Outperformance in the Restaurant Industry: A Long Term Analysis and Perspective, Nan Hua and Michael C. Dalbor

Evidence of Franchising on Outperformance in the Restaurant Industry: A Long Term Analysis and Perspective, Nan Hua and Michael C. Dalbor

Benchmarking Firm Capabilities for Sustained Financial Performance in the U.S. Restaurant Industry, Nan Hua and Seoki Lee

Benchmarking Firm Capabilities for Sustained Financial Performance in the U.S. Restaurant Industry, Nan Hua and Seoki Lee

An Empirical Framework of Financial Characteristics and Outperformance in Troubled Economic Times: Evidence from the Restaurant Industry, Nan Hua, Qu Xiao, and Elizabeth Yost

An Empirical Framework of Financial Characteristics and Outperformance in Troubled Economic Times: Evidence from the Restaurant Industry, Nan Hua, Qu Xiao, and Elizabeth Yost

Enhancing Consumer–Brand Relationships on Restaurant Facebook Fan Pages: Maximizing Consumer Benefits and Increasing Active Participation, Juhee Kang, Liang Tang, and Ann Marie Fiore

Enhancing Consumer–Brand Relationships on Restaurant Facebook Fan Pages: Maximizing Consumer Benefits and Increasing Active Participation, Juhee Kang, Liang Tang, and Ann Marie Fiore

Self-Congruity and Functional Congruity in Brand Loyalty, Juhee Kang, Liang Tang, and Ju Yup Lee

Self-Congruity and Functional Congruity in Brand Loyalty, Juhee Kang, Liang Tang, and Ju Yup Lee

Attracting Local Guests to Resort Food and Beverage Operations: The Case of the Orlando Resort and Spa, Kevin Karson and Kevin Stephen Murphy

Attracting Local Guests to Resort Food and Beverage Operations: The Case of the Orlando Resort and Spa, Kevin Karson and Kevin Stephen Murphy

Hotel Employees' Perception of Green Practices, Sun-Hwa Kim and Youngsoo Choi

Hotel Employees' Perception of Green Practices, Sun-Hwa Kim and Youngsoo Choi

The Nation-Branding Legacy of the 2010 FIFA World Cup for South Africa, Brendon Knott, Alan Fyall, and Ian Jones

The Nation-Branding Legacy of the 2010 FIFA World Cup for South Africa, Brendon Knott, Alan Fyall, and Ian Jones

Campus Foodservice Attributes and their Effects on Customer Satisfaction, Image, and Word-of-mouth, David J. Kwun, Emily Ellyn, and Youngsoo Choi

Campus Foodservice Attributes and their Effects on Customer Satisfaction, Image, and Word-of-mouth, David J. Kwun, Emily Ellyn, and Youngsoo Choi

A Blueprint/Model for Planning and Designing Staged-Authentic Heritage Attractions, Earney F. Lasten and Abraham Pizam

A Blueprint/Model for Planning and Designing Staged-Authentic Heritage Attractions, Earney F. Lasten and Abraham Pizam

Generation Y: An Agenda for Future Visitor Attraction Research, Anna Leask, Alan Fyall, and Paul Barron