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Submissions from 2013

Generation Y: An Agenda for Future Visitor Attraction Research, Anna Leask, Alan Fyall, and Paul Barron

An Exploratory Study of Convention Destination Competitiveness from the Attendees’ Perspective: Importance-Performance Analysis and Repeated Measures of MANOVA, Jumyong (Stephen) Lee, Youngsoo Choi, and Deborah Breiter

An Exploratory Study of Convention Destination Competitiveness from the Attendees’ Perspective: Importance-Performance Analysis and Repeated Measures of MANOVA, Jumyong (Stephen) Lee, Youngsoo Choi, and Deborah Breiter

Testing the Structure and Effects of Full Range Leadership Theory in the Context of China's Hotel Industry, Zhenpeng Luo, Youcheng Wang, and Einar Marnburg

Testing the Structure and Effects of Full Range Leadership Theory in the Context of China's Hotel Industry, Zhenpeng Luo, Youcheng Wang, and Einar Marnburg

Professional Associations and Members' Benefits: What's in It for Me?, Gergana Markova, Robert C. Ford, Duncan Dickson Ph.D., and Thomas M. Bohn

Professional Associations and Members' Benefits: What's in It for Me?, Gergana Markova, Robert C. Ford, Duncan Dickson Ph.D., and Thomas M. Bohn

Communication, documentation, & HRM: The case of the non-compliant kitchen employee., Cynthia Mejia and Kelly Virginia Phelan

Communication, documentation, & HRM: The case of the non-compliant kitchen employee., Cynthia Mejia and Kelly Virginia Phelan

The Impact of Discounting Room Rates on In-House Restaurant Sales, Kevin Stephen Murphy, Kelly J. Semrad, and Elizabeth Yost

The Impact of Discounting Room Rates on In-House Restaurant Sales, Kevin Stephen Murphy, Kelly J. Semrad, and Elizabeth Yost

Using Local Cuisines when Promoting Small Caribbean Island Destinations, Fevzi Okumus, Gerald Kock, Michael Scantlebury, and Bendegul Okumus

Using Local Cuisines when Promoting Small Caribbean Island Destinations, Fevzi Okumus, Gerald Kock, Michael Scantlebury, and Bendegul Okumus

Evolution of Research Journals in The Hospitality Field, Fevzi Okumus, Jingyan Liu, and Xinyuan Zhao

Evolution of Research Journals in The Hospitality Field, Fevzi Okumus, Jingyan Liu, and Xinyuan Zhao

Revisit and Satiation Patterns: Are your restaurant customers satiated?, Jeong-Yeol Park and SooCheong (Shawn) Jang

Revisit and Satiation Patterns: Are your restaurant customers satiated?, Jeong-Yeol Park and SooCheong (Shawn) Jang

Sunk Costs and Travel Cancellation: Focusing on Temporal Cost, Jeong-Yeol Park and SooCheong (Shawn) Jang

Sunk Costs and Travel Cancellation: Focusing on Temporal Cost, Jeong-Yeol Park and SooCheong (Shawn) Jang

Why do Customers Switch? More Satiated or Less Satisfied, Jeong-Yeol Park and SooCheong (Shawn) Jang

Why do Customers Switch? More Satiated or Less Satisfied, Jeong-Yeol Park and SooCheong (Shawn) Jang

The Industry Experience Gap: Hospitality Faculty Perceptions of the Importance of Faculty Industry Experience, Kelly Virginia Phelan, Cynthia Mejia, and Jean L. Hertzman

The Industry Experience Gap: Hospitality Faculty Perceptions of the Importance of Faculty Industry Experience, Kelly Virginia Phelan, Cynthia Mejia, and Jean L. Hertzman

Divorce and Separation Rates among Hospitality Employees in the USA, Abraham Pizam

Divorce and Separation Rates among Hospitality Employees in the USA, Abraham Pizam

Fatal Injuries in Hospitality Establishments, Abraham Pizam

Fatal Injuries in Hospitality Establishments, Abraham Pizam

Hotel Online Privacy, Abraham Pizam

Hotel Online Privacy, Abraham Pizam

The Preferential Treatment of STEM Disciplines, Abraham Pizam

The Preferential Treatment of STEM Disciplines, Abraham Pizam

The Prevalence of Obesity among Foodservice Employees, Abraham Pizam

The Prevalence of Obesity among Foodservice Employees, Abraham Pizam

Forming a Long‐Term Industry‐University Partnership: The Case of Rosen College of Hospitality Management, Abraham Pizam, Fevzi Okumus, and Joe Hutchinson

Forming a Long‐Term Industry‐University Partnership: The Case of Rosen College of Hospitality Management, Abraham Pizam, Fevzi Okumus, and Joe Hutchinson

Employee Performance Outcomes and Burnout Following the Presentation-of-Self in Customer-Service Contexts, Catherine Prentice, Po-Ju Chen, and Brian King

Employee Performance Outcomes and Burnout Following the Presentation-of-Self in Customer-Service Contexts, Catherine Prentice, Po-Ju Chen, and Brian King

Restaurant Customers’ Perceptions of Noise and Their Satisfaction and Loyalty Behaviors, Carola Raab, Dina Marie V. Zemke, Jean L. Hertzman, and Dipendra Singh

Restaurant Customers’ Perceptions of Noise and Their Satisfaction and Loyalty Behaviors, Carola Raab, Dina Marie V. Zemke, Jean L. Hertzman, and Dipendra Singh

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The Devil Made Her Do it: Understanding Suicide, Demonic Discourse, and the Social Construction of 'Health' in Yucatan, Mexico, Beatriz M. Reyes-Foster

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The Force Field of Tourism, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Tourism and Long-run Economic Growth in Aruba, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Tourism and Long-run Economic Growth in Aruba, Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Tourism Development, Quality of Life and Exogenous Shocks: A Systematic Framework., Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Tourism Development, Quality of Life and Exogenous Shocks: A Systematic Framework., Jorge Ridderstaat, Robertico R. Croes, and Peter Nijkamp

Impacts of Seasonal Patterns of Climate on Recurrent Fluctuations in Tourism Demand: Evidence from Aruba, Jorge Ridderstaat, Marck Oduber, Robertico R. Croes, Peter Nijkamp, and Pim Martens

Impacts of Seasonal Patterns of Climate on Recurrent Fluctuations in Tourism Demand: Evidence from Aruba, Jorge Ridderstaat, Marck Oduber, Robertico R. Croes, Peter Nijkamp, and Pim Martens

Complaint, Patience, and Neglect: Responses to a Dissatisfying Service Experience, Heejung Ro

Complaint, Patience, and Neglect: Responses to a Dissatisfying Service Experience, Heejung Ro

The Use of Student Subjects in Hospitality Research: Insights from Subjective Knowledge, Heejung Ro and Marketa Kubickova

The Use of Student Subjects in Hospitality Research: Insights from Subjective Knowledge, Heejung Ro and Marketa Kubickova

The Effects of Social Justice and Stigma-Consciousness on Gay Customers' Service Recovery Evaluation, Heejung Ro and Eric D. Olson

The Effects of Social Justice and Stigma-Consciousness on Gay Customers' Service Recovery Evaluation, Heejung Ro and Eric D. Olson

Community Basted Tourism: Finding the equilibrium in the COMCEC context, Asli D.A. Tasci, Kelly J. Semrad, and Semih S. Yilmaz

Community Basted Tourism: Finding the equilibrium in the COMCEC context, Asli D.A. Tasci, Kelly J. Semrad, and Semih S. Yilmaz

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One Experience and Multiple Reviews: The Case of Upscale U.S. Hotels, Edwin Torres, Howard Adler, Xinran Lehto, Carl Behnke, and Li Miao

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Examining Key Drivers of Customer Delight in a Hotel Experience: A Cross-Cultural Perspective, Edwin Torres, Xiaoxiao Fu, and Xinran Lehto

From Customer Satisfaction to Customer Delight: Creating a New Standard of Service for the Hotel Industry, Edwin Torres and Sheryl Kline

From Customer Satisfaction to Customer Delight: Creating a New Standard of Service for the Hotel Industry, Edwin Torres and Sheryl Kline

The Influences of Tourism Awareness on the Travel Patterns and Career Choices of High School Students in South Africa, Mathilda van Niekerk and Melville Saayman

The Influences of Tourism Awareness on the Travel Patterns and Career Choices of High School Students in South Africa, Mathilda van Niekerk and Melville Saayman

Submissions from 2012

Examining the Determinants of Hotel Chain Expansion through International Franchising, Ilan Alon, Liqiang Ni, and Youcheng C. Wang

Examining the Determinants of Hotel Chain Expansion through International Franchising, Ilan Alon, Liqiang Ni, and Youcheng C. Wang

The Role of Demographics in Predicting e-Loyalty in Social Network Websites, Anil Bilgihan, Khaldoon Nusair, Fevzi Okumus, and Milos Bujisic

The Role of Demographics in Predicting e-Loyalty in Social Network Websites, Anil Bilgihan, Khaldoon Nusair, Fevzi Okumus, and Milos Bujisic

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Making Online Instruction Count: Statistical Reporting of Web-Based Library Instruction Activities, Tim Bottorff and Andrew Todd

The Relationship Between Travel Constraints and Destination Image: A Case Study of Brunei, Huei-Ju Chen, Po-Ju Chen, and Fevzi Okumus

The Relationship Between Travel Constraints and Destination Image: A Case Study of Brunei, Huei-Ju Chen, Po-Ju Chen, and Fevzi Okumus

Application of Perception-Promotion Matrix Model: The case of Kaohsiung City, Huei-Ju Chen, Po-Ju Chen, and Ming-Hung Wang

Application of Perception-Promotion Matrix Model: The case of Kaohsiung City, Huei-Ju Chen, Po-Ju Chen, and Ming-Hung Wang

Role of Intangible Assets in Foreign-Market Entry-Mode Decisions: A Longitudinal Study of American Lodging Firms, Gunae Choi and H.G. Parsa

Role of Intangible Assets in Foreign-Market Entry-Mode Decisions: A Longitudinal Study of American Lodging Firms, Gunae Choi and H.G. Parsa

An Empirical Study Of Hospitality Management Student Attitudes Toward Group Projects: Instructional Factors And Team Problems, Youngsoo Choi and Heejung Ro

An Empirical Study Of Hospitality Management Student Attitudes Toward Group Projects: Instructional Factors And Team Problems, Youngsoo Choi and Heejung Ro

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Una Exploracion de la Potencial del Turismo en la Lucha contra la Pobreza en America Latina, Robertico Croes

Assessing Tourism Development from Sen’s Capability Approach, Robertico R. Croes

Assessing Tourism Development from Sen’s Capability Approach, Robertico R. Croes

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Discounting Works in the Hotel Industry: A Structural Approach to Understanding Why, Robertico R. Croes and Kelly J. Semrad

Does Discounting Work in the Lodging Industry?, Robertico R. Croes and Kelly J. Semrad

Does Discounting Work in the Lodging Industry?, Robertico R. Croes and Kelly J. Semrad

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Building collections in IRs from external data sources, Sai Deng and Susan Matveyeva

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Journey Stories: Central Florida Memory, Lee Dotson

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The Research Lifecycle at UCF: A library-led institutional collaboration to develop a mental model of research support and services, Lee Dotson, Corinne Bishop, and Penny Beile

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The Research Lifecycle: A Mental Model of Research Support and Services at UCF, Lee Dotson, Rich Gause, and Selma Jaskowski

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That was Orlando. This is Central Florida Memory!, Lee Dotson and Selma Jaskowski

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Examining the RV Travelers' Camping Experience: A Social Media Approach, Jill Fjelstul and Youcheng Wang

Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA, Robert C. Ford, Bo Edvardsson, Duncan Dickson Ph.D., and Bo Enquist

Managing the Innovation Co-creation Challenge: Lessons from Service Exemplars Disney and IKEA, Robert C. Ford, Bo Edvardsson, Duncan Dickson Ph.D., and Bo Enquist

Destination Collaboration: A Critical Review of Theoretical Approaches to A Multi-dimensional Phenomenon, Alan Fyall, Brian Garrod, and Youcheng Wang

Destination Collaboration: A Critical Review of Theoretical Approaches to A Multi-dimensional Phenomenon, Alan Fyall, Brian Garrod, and Youcheng Wang

Editorial, Alan Fyall, Brian Garrod, and Youcheng Wang

Editorial, Alan Fyall, Brian Garrod, and Youcheng Wang

Kano's Model: An Integrative Review of Theory and Applications to the Field of Hospitality and Tourism, Amy Gregory and H.G. Parsa

Kano's Model: An Integrative Review of Theory and Applications to the Field of Hospitality and Tourism, Amy Gregory and H.G. Parsa

Financial Characteristics and Outperformance: Evidence of a Contemporary Framework From the US Lodging Industry, Nan Hua, Khaldoon Nusair, and Arun Upneja

Financial Characteristics and Outperformance: Evidence of a Contemporary Framework From the US Lodging Industry, Nan Hua, Khaldoon Nusair, and Arun Upneja

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Brand Management in the Hospitality Industry, David J. Kwun

Eating-Out Motivations and Variety-Seeking Behavior: An Exploratory Approach on Loyalty Behavior, David J. Kwun, Joyce Hyunjoo Hwang, and Tae-Hee Kim

Eating-Out Motivations and Variety-Seeking Behavior: An Exploratory Approach on Loyalty Behavior, David J. Kwun, Joyce Hyunjoo Hwang, and Tae-Hee Kim

Managing Revenue in Scottish Visitor Attractions, Anna Leask, Alan Fyall, and Brian Garrod