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Submissions from 2012

Managing Revenue in Scottish Visitor Attractions, Anna Leask, Alan Fyall, and Brian Garrod

Managing Revenue in Scottish Visitor Attractions, Anna Leask, Alan Fyall, and Brian Garrod

Does Transformational Leadership Style Influence Employees’ Attitudes Toward Food Safety Practices?, Ji-Eun Lee, Barbara A. Almanza, SooCheong (Shawn) Jang, Douglas C. Nelson, and Richard F. Ghiselli

Does Transformational Leadership Style Influence Employees’ Attitudes Toward Food Safety Practices?, Ji-Eun Lee, Barbara A. Almanza, SooCheong (Shawn) Jang, Douglas C. Nelson, and Richard F. Ghiselli

The Role Demographics Have on Customer Involvement in Obtaining a Hotel Discount and Implications for Hotel Revenue Management Strategy, Seung Hyun Lee, Billy Bai, and Kevin Stephen Murphy

The Role Demographics Have on Customer Involvement in Obtaining a Hotel Discount and Implications for Hotel Revenue Management Strategy, Seung Hyun Lee, Billy Bai, and Kevin Stephen Murphy

Postcards as Representation of a Destination Image: The Case of Berlin, Ady Milman

Postcards as Representation of a Destination Image: The Case of Berlin, Ady Milman

Examining the Guest Experience in Themed Amusement Parks: Preliminary evidence from China, Ady Milman and Xu Li

Examining the Guest Experience in Themed Amusement Parks: Preliminary evidence from China, Ady Milman and Xu Li

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Turismo y Agricultura. Un Modelo de "Alimentación Lenta" para la Promoción de Productos Agrícolas Locales por Medio del Turismo en Asistencia de los Menos Afortunados en Latinoamérica, Kevin Stephen Murphy, Robertico R. Croes, and Po-Ju Chen

The Role of Online Social Network Travel Websites in Creating Social Interaction for Gen Y Travelers, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus

The Role of Online Social Network Travel Websites in Creating Social Interaction for Gen Y Travelers, Khaldoon Nusair, Anil Bilgihan, and Fevzi Okumus

Generation Y Travelers’ Commitment to Online Social Network Websites, Khaldoon Nusair, Anil Bilgihan, Fevzi Okumus, and Cihan Cobanoglu

Generation Y Travelers’ Commitment to Online Social Network Websites, Khaldoon Nusair, Anil Bilgihan, Fevzi Okumus, and Cihan Cobanoglu

Cultural Tourism in Turkey: A Missed Opportunity, Fevzi Okumus, Umut Avci, Izzet Kilic, and Andrew Walls

Cultural Tourism in Turkey: A Missed Opportunity, Fevzi Okumus, Umut Avci, Izzet Kilic, and Andrew Walls

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Organizational-Level RFID Technology Adoption in the Hospitality Industry, Ahmet Ozturk, Radesh Palakurthi, and Murat Hancer

Psychographics: Static or Dynamic?, Jeong-Yeol Park and SooCheong (Shawn) Jang

Psychographics: Static or Dynamic?, Jeong-Yeol Park and SooCheong (Shawn) Jang

Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay, H.G. Parsa, Amy Gregory, John Self, and Kirti Dutta

Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay, H.G. Parsa, Amy Gregory, John Self, and Kirti Dutta

Illicit Drug Use among Hospitality Employees, Abraham Pizam

Illicit Drug Use among Hospitality Employees, Abraham Pizam

Smoking Rates Among Hospitality Employees, Abraham Pizam

Smoking Rates Among Hospitality Employees, Abraham Pizam

Hospitality Leadership College Programs: Competency Evolution or Transitional Terminology?, Dana V. Tesone

Hospitality Leadership College Programs: Competency Evolution or Transitional Terminology?, Dana V. Tesone

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Management Training in Hospitality Schools: A Comparative Study of Instructional Methods, Dana V. Tesone

Mental Maturity and Workplace Motivation for Hospitality and Tourism Practitioners, Dana V. Tesone

Mental Maturity and Workplace Motivation for Hospitality and Tourism Practitioners, Dana V. Tesone

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Hospitality Industry Expectations of Entry-Level College Graduates: Attitude over Aptitude, Dana V. Tesone and Peter Ricci

Collaborative Marketing in a Regional Destination: Evidence from Central Florida, Youcheng Wang, Joe Hutchinson, Fevzi Okumus, and Sandra Naipaul

Collaborative Marketing in a Regional Destination: Evidence from Central Florida, Youcheng Wang, Joe Hutchinson, Fevzi Okumus, and Sandra Naipaul

Submissions from 2011

Strategic orientation and performance of tourism firms: Evidence from a developing country, Umut Avci, Melih Madanoglu, and Fevzi Okumus

Strategic orientation and performance of tourism firms: Evidence from a developing country, Umut Avci, Melih Madanoglu, and Fevzi Okumus

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Try To Be Complete on Something: Tips on Building a Highly Specialized Subject Collection, Tim Bottorff

Developing Effective Communication Strategies for the Spanish and Haitian-Creole-Speaking Workforce in Hotel Companies, Po-Ju Chen, Fevzi Okumus, Nan Hua, and Khaldoon Nusair

Developing Effective Communication Strategies for the Spanish and Haitian-Creole-Speaking Workforce in Hotel Companies, Po-Ju Chen, Fevzi Okumus, Nan Hua, and Khaldoon Nusair

Restaurant QSC Inspections and Financial Performance: An Empirical Investigation, Robin B. DiPietro, H.G. Parsa, and Amy Gregory

Restaurant QSC Inspections and Financial Performance: An Empirical Investigation, Robin B. DiPietro, H.G. Parsa, and Amy Gregory

Enhancing Customer Self-Efficacy in Co-producing Service Experiences, Robert C. Ford and Duncan Dickson Ph.D.

Enhancing Customer Self-Efficacy in Co-producing Service Experiences, Robert C. Ford and Duncan Dickson Ph.D.

Power Asymmetries in Tourism Distribution Channels, Robert C. Ford, Youcheng Wang, and Alex Vestal

Power Asymmetries in Tourism Distribution Channels, Robert C. Ford, Youcheng Wang, and Alex Vestal

Engaging Residents as Stakeholders of the Visitor Attraction, Brian Garrod, Alan Fyall, Anna Leask, and Elaine Reid

Engaging Residents as Stakeholders of the Visitor Attraction, Brian Garrod, Alan Fyall, Anna Leask, and Elaine Reid

Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?, Jeeyeon (Jeannie) Hahm and Youcheng Wang

Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?, Jeeyeon (Jeannie) Hahm and Youcheng Wang

Do Investors Reward Restaurant Firms That Go Abroad?, Nan Hua and Arun Upneja

Do Investors Reward Restaurant Firms That Go Abroad?, Nan Hua and Arun Upneja

Self-Monitoring, Dining Companions and the Usage of Alternative Currencies, Hsin-Hui Hu and H.G. Parsa

Self-Monitoring, Dining Companions and the Usage of Alternative Currencies, Hsin-Hui Hu and H.G. Parsa

Using Service Blueprinting to Analyze Restaurant Service Efficiency, Emily Hummel and Kevin Stephen Murphy

Using Service Blueprinting to Analyze Restaurant Service Efficiency, Emily Hummel and Kevin Stephen Murphy

Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee

Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms, SooCheong (Shawn) Jang, Kwangmin Park, and Ji-Eun Lee

The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli

The Hidden Effect of Intangible Financial Information on the Market Value of Hospitality Firms in the United States, Ji-Eun Lee and Richard F. Ghiselli

Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang

Measuring the Effectiveness of US Official State Tourism Website, Xu Li and Youcheng Wang

China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang

China in the Eyes of Western Travelers as Represented in Travel Blogs, Xu Li and Youcheng C. Wang

The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman

The Symbolic Role of Postcards in Representing a Destination Image: The Case of Alanya, Turkey, Ady Milman

An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy

An Exploratory Study of Global Issues Impacting the Future of Tourism in Aruba, Kevin Stephen Murphy

Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa

Introducing Flow Theory to Explain the Interactive Online Shopping Experience in a Travel Context, Khaldoon Nusair and H.G. Parsa

The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer

The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey, Ahmet Ozturk and Murat Hancer

Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon

Why Restaurants Fail? Part II - The Impact of Affiliation, Location, and Size on Restaurant Failures: Results from a Survival Analysis, H.G. Parsa, John Self, Sandra Sydnor-Busso, and Hae Jin Yoon

Menu Labeling: The New Trend, Abraham Pizam

Menu Labeling: The New Trend, Abraham Pizam

Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam

Opaque Selling in the Hotel Industry: Is it Good for Everyone?, Abraham Pizam

Service Orientation in the Hospitality Context, Abraham Pizam

Service Orientation in the Hospitality Context, Abraham Pizam

The Return of the Fifth Marketing Mix P, Abraham Pizam

The Return of the Fifth Marketing Mix P, Abraham Pizam

Moderator and Mediator Effects in Hospitality Research, Heejung Ro

Moderator and Mediator Effects in Hospitality Research, Heejung Ro

Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi

Student Team Project: Gender Differences in Team Project Experience and Attitudes Toward Team-Based Work, Heejung Ro and Youngsoo Choi

Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong

Customer Opportunistic Complaints Management: A Critical Incident Approach, Heejung Ro and June Wong

Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul

Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications, Robert M. Schindler, H.G. Parsa, and Sandra Naipaul

Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes

Evaluation of Segment Attractiveness by Risk-Adjusted Market Potential, Amir Shani, Arie Reichel, and Robertico R. Croes

Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang

Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process, Andrew Walls, Fevzi Okumus, and Youcheng C. Wang

Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun

Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels, Andrew Walls, Fevzi Okumus, Youcheng Wang, and David J. Kwun

A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh

A Little More Noise and a Little Less Conversation? Ambient Noise in Restaurants, Dina Marie V. Zemke, Jean L. Hertzman, Carola Raab, and Dipendra Singh

Submissions from 2010

A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter

A Fundamental Exploration of Administrative Views of Hospital Hospitality and Service Excellence, Taryn Aiello, Denver Severt, Paul D. Rompf, and Deborah Breiter

Mystery shopper motivations: A grounded theory analysis, Pamela Allison, Denver Severt, and Duncan R. Dickson