Evaluation, program evaluation, nonprofit, outcomes, funder reporting
Research shows that since the mid-1990s funders of the nonprofit sector have significantly increased the sophistication of their reporting requirements. Funders today want agencies to demonstrate beyond outputs and report on outcomes and the impact they have on the communities they serve. Funders are monitoring community impact by requiring more complex reports from the agencies they fund. These changes have meant that agencies must become proficient in data collection, management, and analyses practices in order to accurately respond to funders’ report requests. Nonprofits, however, find these requirements difficult to conceptualize and even more difficult to attain. Managing and analyzing the data necessary to create the required reports proves a formidable task. This research shows that among many obstacles reported, a lack of communication between agency and funders about their intended goals leads to some frustration from both sides, ultimately making it exceptionally difficult to attain the ultimate goal of the new reporting requirements: to measure community-level impact. This study utilizes qualitative interviews with 8 human service nonprofit agencies and one funding agency in the greater Orlando area to investigate what agencies report are their major obstacles when trying to meet funders’ new reporting requirements and what a funder’s response to these concerns is. Agency interviews were analyzed for the most common themes and concerns reported. The interviews explore the way nonprofits are responding to the new requirements from donors and what they think could be done differently to better capture valuable data that would speak to issues at the community level.
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Master of Arts (M.A.)
College of Sciences
Length of Campus-only Access
Masters Thesis (Open Access)
Dissertations, Academic -- Sciences, Sciences -- Dissertations, Academic
Strickhouser, Sara, "Measuring Impact: The State Of Nonprofit Evaluation In The Greater Orlando Area" (2013). Electronic Theses and Dissertations, 2004-2019. 2583.