Temporary workers may experience unique and oftentimes stressful work situations that can precipitate negative outcomes for these workers, their coworkers, and their organizations. The current study considered broader implications of the various work experiences among temporary workers by testing the relationships of workplace stressors to temporary workers' behaviors. The workplace stressors examined were chosen based on their salience to temporary workers as shown throughout the current temporary worker literature, and included economic stressors, interpersonal mistreatment, and organizational constraints. It was hypothesized that these stressors would predict temporary workers' behaviors via emotional exhaustion and moral disengagement pathways, predicting the performance of counterproductive work behaviors (CWB). Three waves of data were collected from multiple sources, including at a temporary staffing agency, at a large university, and using the MTurk platform. Results showed that the temporary workers varied in their experiences of workplace stressors, which were linked to both cognitive and emotional reactions, which consequently predicted CWB. More specifically, temporary workers who experienced higher levels of workplace stressors reported higher levels of emotional exhaustion and moral disengagement, and then these reactions were linked to an increased likelihood of performing behaviors that are harmful to the organization and/or others within the organization.
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Master of Science (M.S.)
College of Sciences
Industrial and Organizational Psychology
Length of Campus-only Access
Masters Thesis (Open Access)
Striler, Jamie, "The Path of a Stressed Temporary Worker to CWB" (2019). Electronic Theses and Dissertations. 6582.
Restricted to the UCF community until August 2019; it will then be open access.