Title

Dealing with cynical citizens

Authors

Authors

E. M. Berman

Comments

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Abbreviated Journal Title

Public Adm. Rev.

Keywords

LOCAL-GOVERNMENT; DECISION-MAKING; ADMINISTRATOR; SERVICES; Public Administration

Abstract

This paper presents a theory of citizen cynicism concerning government and, based on a national survey, examines the extent of cynicism and the extent to which public officials can reduce the level of cynicism by adapting better communication strategies, improving public participation in derision-making, and enhancing government's reputation for efficiency and effectiveness.

Journal Title

Public Administration Review

Volume

57

Issue/Number

2

Publication Date

1-1-1997

Document Type

Article

DOI Link

http://dx.doi.org/10.2307/977058

Language

English

First Page

105

Last Page

112

WOS Identifier

WOS:A1997YG69300006

ISSN

0033-3352

Recommended Citation

"Dealing with cynical citizens" (1997). Faculty Bibliography 1990s. 1856.
https://stars.library.ucf.edu/facultybib1990/1856