EUCS test-retest reliability in representational model decision support systems
Abbreviated Journal Title
end-user computing satisfaction (EUCS); computer simulation; satisfaction; COMPUTING SATISFACTION INSTRUMENT; USER INFORMATION SATISFACTION; SUCCESS; SIMULATION; INVOLVEMENT; Computer Science, Information Systems; Information Science & Library; Science; Management
A test-retest reliability study of an end-user computing satisfaction instrument was conducted. The instrument was distributed to real-world representational decision support system users through a mail survey. One month later, follow-up surveys were mailed asking the original respondents to again evaluate the same system. The data sets were compared and suggest that the instrument is internally consistent and stable when applied to its users. (C) 1999 Elsevier Science B.V. All rights reserved.
Information & Management
"EUCS test-retest reliability in representational model decision support systems" (1999). Faculty Bibliography 1990s. 2742.