Integrating core IT processes: A case study
Abbreviated Journal Title
Inf. Syst. Manage.
Computer Science, Information Systems
Because of their growing importance, IT organizations are reexamining how they manage their core processes. Most often, these processes are disconnected, isolated, and barely controlled. The IT organization studied in this article used a holistic approach to evaluate, design, and implement a framework that integrates core IT processes. This integration helped the IT department to gain control of its key activities.
Information Systems Management
"Integrating core IT processes: A case study" (1999). Faculty Bibliography 1990s. 2795.