Title

An Ahp Framework For Prioritizing Customer Requirements In Qfd - An Industrialized Housing Application

Authors

Authors

R. L. Armacost; P. J. Componation; M. A. Mullens;W. W. Swart

Comments

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Abbreviated Journal Title

IIE Trans.

Keywords

ANALYTIC HIERARCHY PROCESS; PRESERVATION; Engineering, Industrial; Operations Research & Management Science

Abstract

Construction of housing in the United States is highly decentralized. There is an increasing use of manufactured components and modules constructed off-site at a manufacturing facility and assembled at the building site. However, there has been little use of modern manufacturing processes and controls. In an effort to develop energy efficient, affordable industrialized housing, a total engineering design approach is needed. This study uses a concurrent engineering approach to examine the production of an essential component in industrialized housing, a manufactured exterior structural wall panel. In particular, we apply Quality Function Deployment to fully integrate the customer's requirements. This paper focuses on the identification and prioritization of those customer requirements. We integrate the Analytic Hierarchy process with QFD to establish a framework for prioritizing customer requirements.

Journal Title

Iie Transactions

Volume

26

Issue/Number

4

Publication Date

1-1-1994

Document Type

Article

Language

English

First Page

72

Last Page

79

WOS Identifier

WOS:A1994PA75800006

ISSN

0740-817X

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