A discrepancy model of information system personnel turnover
Abbreviated Journal Title
J. Manage. Inform. Syst.
career orientations; career satisfaction; discrepancy theory; employee; turnover; information systems personnel; CAREER ADVANCEMENT PROSPECTS; JOB-PERFORMANCE EVALUATIONS; MIS; EMPLOYEES; SATISFACTION; IMPACT; PROFESSIONALS; INTENTIONS; PEOPLE; Computer Science, Information Systems; Information Science & Library; Science; Management
Turnover of information system (IS) personnel is a critical problem for organizations. To gain a better understanding of turnover, researchers have explored career orientations that characterize an employee's internal motivations and desires. The inability of an organization to match career desires is often related to measures indicative of turnover in IS employees, including intent to leave and career dissatisfaction, though empirical evidence is indirect and inconclusive. Using career orientations, this study explicitly models the impact of the discrepancy between the wants of employees and employee perceptions of how their organization satisfies those wants. The model is based on discrepancy theory and predicts the gap is closely related to the turnover indicators. Model predictions hold true for a sample of 153 IS personnel. These results indicate the importance of developing career plans that employees perceive as matching their wants.
Journal of Management Information Systems
"A discrepancy model of information system personnel turnover" (2002). Faculty Bibliography 2000s. 3270.