Title

Self-Regulatory Discourse: Corrective or Quiescent?

Authors

Authors

W. T. Coombs;S. J. Holladay

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

Manag. Commun. Q.

Keywords

arousal and acquiescence; dialogue; industry self-regulation; issues; management; MANAGEMENT; ISSUES; Communication; Management

Abstract

External organizational discourse can have effects on society through the policies it helps to create or the policies it helps to defeat. One type of external discourse that shapes policies is corporate efforts to create self-regulation and to prevent governmental regulation.. This article explores the use of self-regulatory discourse designed to end public interest in an issue, thereby creating quiescence. The key question resulting from this discussion is whether self-regulatory claims benefit business and society, or merely business.

Journal Title

Management Communication Quarterly

Volume

25

Issue/Number

3

Publication Date

1-1-2011

Document Type

Article

Language

English

First Page

494

Last Page

510

WOS Identifier

WOS:000293795600006

ISSN

0893-3189

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