Title

MEASURING PERFORMANCE FOR COLLABORATIVE PUBLIC MANAGEMENT USING NETWORK ANALYSIS METHODS AND TOOLS

Authors

Authors

N. Kapucu;F. Demiroz

Comments

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Abbreviated Journal Title

Public Perform. Manag. Rev.

Keywords

collaborations; collaborative public management; emergency management; emergency management networks; network analysis; network performance; WORLD-TRADE-CENTER; CATASTROPHIC DISASTERS; EMERGENCY MANAGEMENT; SERVICE; SECTOR; COORDINATION; PARTNERSHIPS; Public Administration

Abstract

Social network analysis and centrality measures are used with the UCINET software program to analyze the outcomes of an evolving collaborative network through the relationship structures and processes of an interorganizational governance network. The study data were collected from content analyses of newspapers, situation reports, and organizational documents. In the context of disaster response networks, the structure and performance of the planned networks are compared to the actual networks. The results indicate that the September 11 response network's performance differed from that of the Federal Response Plan network and that the outcomes of the Hurricane Katrina response network showed different structures from those of the National Response Plan. The insights generated about the structural differences between these formal versus informal and planned versus actual networks demonstrate the utility of the measurements of network performance outcomes discussed here.

Journal Title

Public Performance & Management Review

Volume

34

Issue/Number

4

Publication Date

1-1-2011

Document Type

Article

Language

English

First Page

549

Last Page

579

WOS Identifier

WOS:000290890200006

ISSN

1530-9576

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