Self-assessed Learning and User Satisfaction in Regional Campus Libraries
Abbreviated Journal Title
J. Acad. Librariansh.
OUTCOMES ASSESSMENT; PERCEPTIONS; SKILLS; Information Science & Library Science
Results of a multi-campus survey compare self-assessment of online skills and frequency of use to satisfaction with services. Students who rated skills as high also reported satisfaction with library services. Lower self-assessed skills are associated with lower satisfaction and non-use of services. Librarians may consider using self-assessed learning to improve services.
Journal of Academic Librarianship
"Self-assessed Learning and User Satisfaction in Regional Campus Libraries" (2011). Faculty Bibliography 2010s. 1483.