A Focus Group Study of Rural Health Clinic Performance
Abbreviated Journal Title
Fam. Community Health
organizational effectiveness; organizational efficiency; organizational; performance; primary health care; rural health clinics (RHCs); PRIMARY CARE PROGRAMS; Family Studies; Public, Environmental & Occupational Health
Rural health clinics (RHCs) provide primary health care services to the medically underserved in US rural areas. Although they face unique operational challenges, little research has been conducted to identify factors that contribute to RHC performance (efficiency and effectiveness). To identify such factors as viewed from a management perspective, focus groups were conducted of a national random sample of RHC administrators and managers. Factors identified as contributing to RHC efficiency were (1) sufficient and competent staff and (2) technology, particularly electronic medical record systems. Those contributing to RHC effectiveness were (1) ongoing communication with the community and (2) cooperative and/or satisfied staff.
Family & Community Health
"A Focus Group Study of Rural Health Clinic Performance" (2011). Faculty Bibliography 2010s. 1733.