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At the turn of the 20th century, Frederick Taylors’ Scientific Management Theory dominated the industrial landscape. Managers focused on the best, most efficient ways to accomplish tasks, and viewed workers as replaceable cogs in a machine. But a series of experiments at a factory outside of Chicago led to a new perspective of management and motivation, one that focused on people. This approach, developed by Elton Mayo, established Human Relations Theory and laid the groundwork for future human-nature models to follow, including the Myers-Briggs Type Indicator, Motivation 3.0, and the Golden Circle.
Kure, Glory; Franklin, Jamar; Pierce, Lynda; and Smith, James C., "Part 4: Human Nature Theories of Motivation" (2018). Motivation 101: A Guide for Public Servants. 4.