Keywords

hotel employees, Israeli hotels, occupatioinal self-perceptions, rank-and-file employees

Abstract

This study aimed to reveal the occupational self-perceptions of rank-and-file employees in the Israeli hotel industry. Due to the exploratory nature of the study a qualitative research approach was adopted. The findings are based on 40 semistructured interviews with current and former Israeli hotel employees. The results revealed that almost all participants had disconcerting negative perceptions of rank-and-file occupations in the Israeli hotel industry. The themes emerged as relevant to the understanding of employees' occupational self-perception were classified into four groups: working conditions, occupational profile, job characteristics and requirements, and moderating factors linked with the reputation of the hotel and hospitality industry as a work environment.

Publication Date

11-1-2014

Original Citation

Reichel, A., Fuchs, G., Pizam, A. and Poria, Y., "Occupational Self-Perceptions of Hotel Employees: An Exploratory Study," Tourism Analysis. Vol. 19, No. 5, (2014) pp. 637-641.

DOI

10.3727/108354214X14116690098052

Number of Pages

637-641

Document Type

Paper

Language

English

Source Title

Tourism Analysis

Volume

19

Issue

5

Publication Version

Publisher's version

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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