Baldrige gap self-assessment process and tool
Malcolm Baldrige National Quality Award, Management information systems, Self evaluation, Total quality management -- Awards -- United States
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Kotnour, Timothy G.
Master of Science (M.S.)
College of Arts and Sciences
Industrial Engineering and Management Systems
Length of Campus-only Access
Masters Thesis (Open Access)
Arts and Sciences -- Dissertations, Academic; Dissertations, Academic -- Arts and Sciences
Off, Jennifer Scott Victoria, "Baldrige gap self-assessment process and tool" (2001). Retrospective Theses and Dissertations. 1302.