Risks Of Limited Knowledge To Organizational Technology Learning And Software Project Outcomes


Information system (IS) projects experience low success rates due to risks in the development process. A number of techniques are used to mitigate certain risks. Process improvements to control the development process, risk mitigation techniques aimed at circumventing the impacts of risks, and organizational policies derived from key success factors are frequently employed. Project knowledge and organizational learning factors influence project performance. Lack of application, process, and general knowledge is a major risk in the development of information systems, and hinders successful completion of software projects. Proper training of developers in the presence of an organizational ability to learn about the required technology may reduce this risk. In some cases, the same lack of knowledge that prevents project success may also inhibit learning. This study examines the relationship between project knowledge risks, organizational learning about technology, and historical IS project success. Indications are that the same risks to project success hinder essential learning. Consequently, hiring, team formation, policy setting, and process selection for a development process must consider knowledge risks to allow an organization to learn the essential skills and achieve a better success rate on IS projects.

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Publication Title

Proceedings - Annual Meeting of the Decision Sciences Institute

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Document Type

Article; Proceedings Paper

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Socpus ID

0442309930 (Scopus)

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