Title

Conflicts In Is Outsourcing: Developing A Research Model

Keywords

Conflict resolution; Conflicts; Outsourcing

Abstract

Conflicts among client and vendor in IS outsourcing can negatively affect their relationship and outsourcing project success. However, there is little research done on the antecedents of conflicts and conflict resolution. In this research study, we utilize concepts from marketing, operations management, and management fields to develop a comprehensive research model for studying conflict.

Publication Date

12-1-2005

Publication Title

Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale

Volume

6

Number of Pages

2931-2936

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

84870014676 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84870014676

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