Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry.
Keywords
strategy, human resources management, restaurant, high-performance work practices
Abstract
This article uses an exploratory qualitative methodology to propose salient human resource management high-performance work practices in the casual restaurant industry. The differences between industries are discussed along with why some work practices used in manufacturing research are not relevant to a restaurant service industry; then the work practices that are applicable are posited. A contingency paradigm is used to discuss the importance of industry context in the development of a high-performance management system for restaurant managers.
Publication Date
11-20-2010
Original Citation
Murphy, K. S. & Williams, J. A. (2010). Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry. Journal of Food Service Business Research. 13(4), 283-303.
Number of Pages
283-303
Document Type
Paper
Language
English
Source Title
Journal of Foodservice Business Research
Volume
13
Issue
4
Copyright Status
Unknown
Copyright Date
2010
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Murphy, Kevin S.W. and Williams, John A., "Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry." (2010). Faculty Scholarship and Creative Works. 373.
https://stars.library.ucf.edu/ucfscholar/373