Benchmarking Firm Capabilities to Turn Undesirable Financial Performance Around in the U.S. Restaurant Industry

Keywords

financial performance, benchmarking, restaurants, turning around

Abstract

This study is designed to address the issue of benchmarking firm capabilities to turn undesirable financial performance around in the U.S. restaurant industry. Following the three-stage learning process of benchmarking, this study finds that if a restaurant firm experiences value loss for the first year after a reasonable stable or well-performing time period, its strategic foci should be placed upon sales and liquidity boosting firm capabilities while holding back cautiously capital expenditure projects and the desire to raise leverage.

Publication Date

11-17-2014

Original Citation

Hua, N. (2014). “Benchmarking Firm Capabilities to Turn Undesirable Financial Performance around in the U.S. Restaurant Industry.” Journal of Foodservice Business Research. 17(5), 390-409.

Number of Pages

390-409

Document Type

Paper

Language

English

Source Title

Journal of Foodservice Business Research

Volume

17

Issue

5

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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