Title

What Happened to the "Quality of Services Revolution?"

Publication Date

7-20-2004

Original Citation

Abraham Pizam. "What Happened to the 'Quality of Services Revolution?'" International Journal of Hospitality Management Vol. 23, No. 3, (2004) pp. 201-202

Number of Pages

201-202

Document Type

Commentary

Language

English

Source Title

International Journal of Hospitality Management

Volume

23

Issue

3

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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http://dx.doi.org/10.1016/j.ijhm.2004.06.002

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