Abstract

The purpose of this study is to investigate the COVID-19 pandemic's ongoing impact on the U.S. hospitality industry. The report details the primary economic issues the industry faces as well as provides a unique workforce analysis that anticipates continued labor shortages as the country moves towards an endemic. The research was conducted using a national survey with almost 1,000 U.S. hospitality workers. The survey includes questions pertaining to COVID-19 related hospitality employee topics such as: the impact COVID-19 had on hospitality jobs, employees' intentions to leave the industry, employees likelihood to accept or look for a hospitality job, employees' perceived career benefits, career satisfaction, and perceived work-life balance, as well as employees’ vaccine perceptions, and socio demographic information.

Keywords

COVID-19; hospitality; workforce analysis

Publisher

Dick Pope Sr. Institute for Tourism Studies

College

Rosen College of Hospitality Management

Publication Date

10-27-2021

Document Type

Report

Format

application/pdf

Identifier

DP0025808

Language

English

Place

United States; Puerto Rico

Rights

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from the Rosen College. All copyright, confidential information, design rights and all other intellectual property rights of whatsoever nature contained herein are and shall remain the sole and exclusive property of the Rosen College of Hospitality Management. The information furnished herein is believed to be accurate and reliable.

Number of Pages

24 p.

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