Exploring Skill-based Career Transitions for Entry-level Hospitality and Tourism Workers

Keywords

Career transition; Entry-level workers; Transferable skills; On-the-job training

Abstract

This research note explores the prospect of cross-industry, skill-based career transitions for workers in entry-level hospitality and tourism positions. The note reports on the lack of hospitality and tourism literature currently discussing career transitions and uses the Occupational Information Network (ONet) database to develop SWAT (skill, work activity, ability, technology skill) profiles for two entry-level hospitality/tourism positions. The profiles are used to identify areas where skills overlap with different entry-level positions from other industries, such as information technology, business/finance, healthcare, and education. The findings reveal that (1) the number of hospitality and tourism research studies that critically consider career transitions and barriers are limited, (2) the skill profiles of entry-level hospitality and tourism positions overlap with different entry-level jobs from other industries, and (3) hospitality and tourism workers should enhance their technology skills to increase their employability. Lastly, theoretical and practical implications are provided.

Publication Date

9-2021

Original Citation

Huang, A. & Baker, M. (2021). Exploring skill-based career transitions for entry-level hospitality and tourism workers. Journal of Hospitality and Tourism Management, 48, 368-373. https://doi.org/10.1016/j.jhtm.2021.07.007

Document Type

Paper

Language

English

Source Title

Journal of Hospitality and Tourism Management

Volume

48

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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