The Antecedents and Outcomes of Food Fafety Motivators for Restaurant Workers: An Expectancy Framework
Food safety inspections; Restaurant employees; Motivation; Expectancy; Sanitation
Individual food handlers' motivations to comply with established guidelines in restaurant organizations were explored in this national study of 755 restaurant managers and employees in the United States. Using expectancy theory, workers' motivations to comply with stated food safety regulations were measured. Overall, the results indicated support for expectancy theory and the proposed extension of this framework to restaurant employees' perceptions of food safety and sanitation. However, there was no support in the model for restaurant workers to follow food sanitation regulations in the relationship between extrinsic valence and motivation. It was determined that this relationship is moderated by the length of time the employee has worked in the restaurant industry.
Number of Pages
International Journal of Hospitality Management
Rosen College of Hospitality Management
Harris, Kimberly J.; Murphy, Kevin S.; DiPietro, Robin B.; and Line, Nathaniel D., "The Antecedents and Outcomes of Food Fafety Motivators for Restaurant Workers: An Expectancy Framework" (2017). Faculty Scholarship and Creative Works. 689.