The COVID-19 Pandemic Effects on the Hospitality Industry Using Social Systems Theory: A Multi-country Comparison
Keywords
COVID-19 pandemic; Health-related crisis; Hospitality industry; Qualitative research
Abstract
In the last few decades, there have been numerous crises and disasters that negatively affected the hospitality industry. Different countries around the world experienced natural disasters, financial crises, violent attacks, and public health crises, all of which were studied in detail, except for public health crises. Thus, this study focuses on the effects of the Covid-19 public health crisis on the hospitality industry from the viewpoint of a select group of hospitality leaders in the USA, Israel, and Sweden. The opinions and viewpoints of these leaders focused on the handling of the Covid-19 crisis through the lens of the social systems theory and Hofstede's (1980) cultural dimensions.
Publication Date
4-1-2021
Original Citation
Shapoval, V., Hägglund, P., Pizam, A., Abraham, V., Carlbäck, M., Nygren, T., & Smith, R. M. (2021). The COVID-19 pandemic effects on the hospitality industry using social systems theory: A multi-country comparison. International Journal of Hospitality Management, 94, N.PAG. https://doi.org/10.1016/j.ijhm.2020.102813 Riana.madison@knights.ucf.edu
Document Type
Paper
Language
English
Source Title
International Journal of Hospitality Management
Volume
94
Copyright Status
Unknown
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Shapoval, Valeriya; Hagglund, Peder; Pizam, Abraham; Abraham, Villy; Carlback, Mats; Nygren, Tobias; and Smith, Riana Madison, "The COVID-19 Pandemic Effects on the Hospitality Industry Using Social Systems Theory: A Multi-country Comparison" (2021). Faculty Scholarship and Creative Works. 986.
https://stars.library.ucf.edu/ucfscholar/986