Keywords

Orange County Convention Center; tourism; workforce

Abstract

This report presents a comprehensive overview of the workforce supporting the OCCC, based on a research partnership with the University of Central Florida’s Rosen College of Hospitality Management. The analysis integrates nine interconnected studies examining workforce characteristics, job satisfaction, quality of life, commitment, retention, financial sustainability, and perceptions of meaning in work. Findings are based on 299 valid responses, representing front-line, supervisory, and managerial employees across the Central Florida events and tourism ecosystem.

Date Created

2026

College

Rosen College of Hospitality Management

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