Title

The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey

Keywords

demographic characteristics, job satisfaction, maiddle-level hotel managers

Abstract

This study examined the relationship between selected demographic characteristics of middle-level hotel managers in Turkey and five selected job satisfaction dimensions (degree of satisfaction with the work, coworkers, supervision, financial compensation, and promotion opportunities). In addition, the relationship between job satisfaction dimensions and the middle-level hotel managers' overall job satisfaction level was analyzed. The study sample consists of 103 middle-level hotel managers (all Turkish nationals) in 17 rated four- and five-star hotels in Kusadasi, Turkey. Study findings indicate significant differences between managers in various demographic categories and their levels of job satisfaction. Overall, the data revealed that financial compensation, promotion opportunities, and supervision most significantly impacted middle-level hotel managers' overall job satisfaction levels.

Publication Date

7-21-2011

Original Citation

Ozturk, A. (2011). The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers, International Journal of Hospitality Tourism Administration, 12 (2), pp. 189-201.

Number of Pages

189-201

Document Type

Paper

Language

English

Source Title

International Journal of Hospitality and Tourism Administration

Volume

12

Issue

3

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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http://dx.doi.org/10.1080/15256480.2011.590735

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