The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey
Keywords
demographic characteristics, job satisfaction, maiddle-level hotel managers
Abstract
This study examined the relationship between selected demographic characteristics of middle-level hotel managers in Turkey and five selected job satisfaction dimensions (degree of satisfaction with the work, coworkers, supervision, financial compensation, and promotion opportunities). In addition, the relationship between job satisfaction dimensions and the middle-level hotel managers' overall job satisfaction level was analyzed. The study sample consists of 103 middle-level hotel managers (all Turkish nationals) in 17 rated four- and five-star hotels in Kusadasi, Turkey. Study findings indicate significant differences between managers in various demographic categories and their levels of job satisfaction. Overall, the data revealed that financial compensation, promotion opportunities, and supervision most significantly impacted middle-level hotel managers' overall job satisfaction levels.
Publication Date
7-21-2011
Original Citation
Ozturk, A. (2011). The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers, International Journal of Hospitality Tourism Administration, 12 (2), pp. 189-201.
Number of Pages
189-201
Document Type
Paper
Language
English
Source Title
International Journal of Hospitality and Tourism Administration
Volume
12
Issue
3
Copyright Status
Unknown
Copyright Date
2011
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Ozturk, Ahmet and Hancer, Murat, "The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey" (2011). Faculty Scholarship and Creative Works. 484.
https://stars.library.ucf.edu/ucfscholar/484
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