Abstract
This article examines stress management as a concern for communication administrators and departmental leadership. It distinguishes stress, strain, generativity, and burnout, presenting a staged model in which pressures may lead from stress to strain and exhaustion unless moderated by coping orientations and coping actions. The discussion treats administrator burnout as a special case of the stress cycle, linking it to frustrated commitments, reduced efficiency, withdrawal, maintenance patterns, and exhaustion. It reviews personal and social resources associated with coping, including perceived control, personal orientation, interpersonal orientation, support systems, and stress management options. The article also considers organizational responses for communication administration, including management training, time allocation, task delegation, crisis planning, reward structures, and mission statements, while framing stress as predictable even when specific stressors are not.
Recommended Citation
Relnard, John C. and Crawford, John E.
(1983)
"Managing Communication Stress: The Implications for Communication Administrators,"
Association for Communication Administration Bulletin: Vol. 45, Article 5.
Available at:
https://stars.library.ucf.edu/aca/vol45/iss1/5
