Abstract
Communication climate auditing is presented as a practical method for identifying and reducing administrative pressures that may contribute to burnout in academic departments. The article explains a two phase process involving a communication audit instrument followed by small group discussions focused on solutions. It describes how audit results can reveal communication strengths, problem areas, perceptual differences between department members and administrators, and unclear lines of responsibility. The article also evaluates limitations of audit procedures developed for business settings, recommending clearer academic language, attention to multiple administrative levels, interviews, and outside audit teams. By connecting communication climate to administrative stress, shared responsibility, and departmental problem solving, the article contributes to communication administration and offers a structured approach for improving organizational communication in higher education.
Recommended Citation
Pood, Elliott and Jellicorse, John Lee
(1984)
"Communication Climate and Administrative Burnout: A Technique for Relieving Some of the Pressures,"
Association for Communication Administration Bulletin: Vol. 49, Article 12.
Available at:
https://stars.library.ucf.edu/aca/vol49/iss1/12
